Customers find the product visually appealing, with many praising its appearance and unique design. The quality is generally considered good, with some reviewers noting it is well-made and durable. However, a significant number of customers express dissatisfaction with the product's tendency to shed excessively, making it difficult to maintain. There are also mixed opinions regarding the color, with some finding it not as depicted online and more of a cream than white. Despite these issues, many feel the product offers good value for its price.