Customers highly praise the product's appearance, with many describing it as beautiful, lovely, and elegant. The quality is consistently noted as great, with thick material that holds its shape well. The style is also a strong positive, adding a touch of Victorian charm and complementing various decor. While most customers are pleased with the color, some have found it to be more yellow than cream or have received slightly different shades when ordering multiples. One reviewer noted the color had a yellowish/beige tinge, differing from expectations.