Customers generally praise the product's appearance and quality, with many finding it beautiful and well-made. Opinions on color are mixed, as some reviewers found the shades to be different than expected, while others were pleased with the hues. Durability is also a point of contention, with some users reporting issues with wear and tear, while others find it to be a heavy-duty and long-lasting item. The material is described as both soft and rough, with some customers experiencing pilling and fraying.