Customers consistently praise the product's attractive appearance and high quality, noting that it often looks even better in person. The material is frequently described as soft and luxurious, with many appreciating the value for the price, often stating it looks more expensive than it is. While the colors are generally well-received and accurate to descriptions, some reviews mention the black stripes appearing more charcoal or dark blue. A few customers noted that the wool material can shed, and one reviewer found the rug itchy.