Customers appreciate the attractive appearance and color of this rug, noting it looks as pictured and brightens up rooms. Many find the quality to be good, with some describing it as well-made and soft. However, opinions are mixed regarding the thickness, with several reviewers finding it thinner than expected and suggesting the use of a rug pad. Some customers also expressed concerns about the overall quality, describing it as cheap or poorly made. Despite these concerns, many feel the product offers good value for its price.