Customers highly praise the product's stunning appearance, with many describing it as spectacular, elegant, and a beautiful statement piece. The lighting is noted for casting a gorgeous pattern on ceilings, and the size is generally considered great, though some found it larger than expected. The product is also seen as a good value for the price. However, some customers experienced minor issues with the glass shade being slightly out of square, leading to a crooked appearance, and one reviewer replaced the included bulb with a dimmable LED.