Customers find the product visually appealing, with many praising its appearance and color, noting it looks even better in person and matches online representations. However, there are significant concerns regarding the quality and finish of the product. Several reviews mention poor workmanship, visible gaps, chips, and issues with the paint or glaze application. Some customers also noted that the back of the unit was unfinished. Despite these quality issues, the overall impression is generally positive, with many appreciating the product's aesthetic and suitability for their space.