Customers appreciate the attractive appearance and lovely texture of this rug, with many receiving compliments on its design. However, opinions are mixed regarding its durability, with some experiencing pilling and fraying shortly after purchase, while others report it holding up well to traffic over time. The color is also a point of contention, as several reviewers found it to be more green than depicted, leading to disappointment. Despite these issues, some customers feel the product offers good value for its price.