Customers appreciate the product's ability to provide privacy and its attractive appearance. The assembly process is generally considered easy, and the functionality of the product is well-received, with some noting its dual use as a planter and privacy screen. The quality is frequently praised, with many finding it sturdy and well-made. However, some customers have experienced issues with missing hardware and bent pieces, and there are mixed opinions regarding the pliability of the metal trellis. Additionally, some users have noted that the wheels may rust.