Customers appreciate the attractive appearance of this product, with many finding it beautiful and a great addition to their spaces. However, opinions on color are mixed, with some loving the shades while others find them dull, faded, or not as described. Durability is a significant concern, as several reviewers reported fading and damage after short periods, leading to dissatisfaction with the value. While some customers praise the quality, others feel it is not worth the price, especially for outdoor use.