Customers appreciate the beautiful appearance and lovely muted colors of this product, noting that it complements their decor well. The texture is frequently described as soft and pleasant underfoot. However, opinions are mixed regarding the thickness, with several customers finding it to be too thin, especially for living room areas, and some suggesting the addition of a rug pad. There are also some concerns about the quality, with one reviewer noting inconsistencies in the color fading across the rug and another pointing out differences in binding and fringe between rug sizes.