Customers appreciate the attractive appearance and mid-century design of this product, with many finding it to be a nice addition to their homes. Positive feedback highlights its good quality and sturdiness, with some reviewers noting it feels well-made and solid. However, there are significant concerns regarding the quality of the material, with multiple customers describing it as rough, unfinished, and not meeting expectations for the price. Many also feel the product is overpriced and undersized, leading to a poor value proposition. Additionally, some users have experienced issues with the product pulling away from the wall when coats are removed, suggesting a lack of secure mounting.