Customers highly praise the product's appearance, describing it as beautiful, gorgeous, and a stunning statement piece. The color is generally well-received, with specific mentions of a nice tea color and beautiful smoke glass. The size is noted as being substantial and impressive, fitting well in various spaces. The quality is consistently described as superb and well-made, with customers expressing satisfaction with the thick glass and overall construction. The product is also considered a great find and good value for money. However, some customers found the size to be too large for their specific spaces, and one review mentioned a loose component and a lighter brass finish than expected.