Customers appreciate the product's appearance, noting it is exactly as pictured and looks great in various rooms. The color is also positively reviewed, with some finding it to be a nice addition. The quality is frequently praised, with many customers stating it is nicer than expected. However, there are significant concerns regarding the product's thickness, with multiple reviews describing it as thin and flimsy, not meeting expectations for quality and price. Despite this, some customers feel the product offers good value for money.