Customers praise the product's appearance, softness, quality, and comfort, frequently describing it as beautiful, luxurious, and plush. Many reviewers appreciate the natural sheepskin material and its feel underfoot. However, opinions on the color are mixed, with some finding it misrepresented or not as expected, and a few reviews mention a chemical odor upon arrival that dissipates over time. There are also occasional comments about variations in size between rugs.