Customers generally praise the product's quality and appearance, noting its attractive design and how it brightens up spaces. Many reviewers find the material to be thick, soft, and of good quality, with some specifically mentioning the hand-tufted wool. The size is also frequently cited as fitting entryways and rooms perfectly. However, there are mixed opinions regarding the color, with several customers noting it differs from online images, often appearing as a blue-gray or teal rather than gray or beige. Some also mention the material attracts lint and dust, and that the chevron pattern is slightly raised.