Customers praise the product for its exceptional softness and comfort, with many describing it as luxurious and a joy to sleep on. The material is generally well-regarded for its softness and temperature-regulating properties, and many reviewers find the product to be a great value for its price, offering good quality. However, some customers have noted that the material can be thin and delicate, with concerns about pilling, snagging, and shedding. There are also mixed opinions regarding the durability and the elastic on the fitted sheet, with some finding it slips off the mattress.