Customers have mixed opinions on this product. While some appreciate the neutral colors and find them suitable for their decor, others report that the colors are off, with more green tones than expected. The product's appearance and texture are frequently criticized, with many reviewers stating it looks cheap, plastic, and lacks the expected texture, leading to returns. Quality is also a concern, with some describing it as poor and cheap-looking, though a few acknowledge it is well-made for the price.