Customers are highly satisfied with this product, praising its exceptional quality and value. Reviewers highlight that the kit includes all necessary components, such as a drain tray, waterproof membrane, seals, bonding flange, corners, trowel, and level, making it a comprehensive and cost-effective solution compared to purchasing items separately. The product is described as well-made and worth the investment, with many customers expressing happiness with the final results and the overall experience.