|Colonial Front Door Handleset||2.8" H x 7.2" W x 19.2" D||3 lbs|
|Category:||Exterior Door Hardware|
|Door Options:||Entry Sets, Rose / Rosette|
|Product Category:||Cabinet And Door Hardware|
Chris Galla from Denver, CO
Finish Failed - Warranty claim declined
This company does not stand behind their product. I put in a warranty claim and they are saying it is not cover under the warranty. They are claiming it is not normal wear and tear. The warranty does not cover damages from paints, cleaners, chemicals, scratches, abrasions, or installation in non-residential buildings and applications. No one has lived in this property for the last 3 of the past 4 years. There has been no wear and tear. I believe it is sun damage and fading. I have the pictures. They did NOT give a reason to what it was â" just claim denied and then suggested to buy their product again. I got burned once with a bad product and a company that didnt stand behind the product why would I do it again. I would never buy again. All 4 handles have failed!