About Wayfair

What Makes Us Wayfair

1. We Love a Zillion Options.

Delivering options across styles and pricepoints for our customers is what we do. With more styles and more choice, there is more chance of finding stuff for your home.

2. We Use Our Brains.

We trust and empower our employees to build solutions and systems for complex problems. We reward brains with more responsibility and experience than you’d get anywhere else.

3. We Like Transparency.

We gather and share information openly and transparently because it enables us to figure things out, build relationships, and make shopping easier.

4. We’re Never Done.

We’re passionate about continually making things better and faster through open minds and teamwork, measuring results, then adjusting. Some call it a learning mindset, some call it flexibility, the Japanese call it kaizen. We call it another day at the office.

5. We Are “Go-To” People.

We are a company full of “go-to” people who help each other, our customers, and our communities by being active, accountable, and accessible.

Vital Stats

2,000,000

visitors to our sites per week

$600,000,000

in revenue in 2012

11,200

brands sold
in 2012

130,000

items shipped per week on average

11,670,000

orders placed since 2002

employees
in 2002

1,200

employees
in 2012

230,000

hours spent with customers in 2012

13,000

items purchased by employees for their homes in 2012

1,500

job postings in 2012 for open positions around the world

Who is Wayfair?

Wayfair is in the business of giving our customers easy online access to the world’s home stuff in one place. Wayfair believes that options for your home can come from just about anywhere, so we carry over 5,000 brands of products like furniture, lighting, cookware, and everything in between. We also know that home furnishings often don’t fit in your car, so we offer free shipping on most big stuff and most other stuff, too.

Read About Wayfair’s History »

Recent Customer Testimonials

“LOVE LOVE LOVE my new ottoman!!! The pictures on the website did not do it justice. It is so much more pretty And spacious in person!!! Not to mention, very well made and sturdy. Thank you Wayfair.com!!! Happy customer and will definitely be a rep...”

— Holly in March 2013

“I had an awesome experience with my first Wayfair purchase. I ordered a TV stand through Best Buy. Best Buy advised that I would be able to return it at the store if I changed my mind. Well, I did change my mind, but found out that I really could ...”

— Debbie in March 2013

“I just made my first purchase with your store. I can't wait to get my new ottoman!!! It was at a fab price to begin with but an additional 10% off and 2-day free shipping I couldn't pass it up. Thank you! I can't wait to put my feet...”

— Holly in March 2013

More Testimonials »

Our Family of Brands

A zillion things home.

Furniture and supplies for every business and organization.

Access to our audience as they consider purchases at key stages in their lives.

The finest brands and designers for your home at members-only prices.

The best in modern design for the home.

Partner With Wayfair »

Our Worldwide Presence

Boston, MA

Boston, MA, is home to Wayfair’s global headquarters, which houses everything from Human Resources to Customer Service to Engineering.
Ogden, UT

The teams at our Ogden, UT, warehouse and customer service center are able to provide faster shipping to the western half of the U.S. than ever before.
Hebron, KY

Our Hebron, KY, warehouse is pivotal to fulfilling our promise of fast shipping anywhere in the continental United States.
Berlin, Germany

Berlin, Germany is home to Wayfair’s German buying, merchandising and logistics teams.
Galway, Ireland

Our European Operations Centre is located in Galway, Ireland, and is open seven days a week to support customers and suppliers in our European markets.
London, UK

The teams at Wayfair’s London office work to provide UK customers a bigger selection as quickly as possible.
Sydney, Australia

Our newly-established presence in Australia is our most recent venture toward bringing our shopping experience to the world.