- Overview
- Business Development
- Business Intelligence
- Category Management
- Creative & UX
- Customer Service
- Engineering
- Finance
- Human Resources
- Marketing
- Media
- Operations
- Private Sale
- Product Management
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Why work here?
- Ranked #3 in Massachusetts and #19 nationally in Glassdoor.com's 2012 Best Places to Work
- Strong company culture
- Competitive pay
- Equity participation in a growth company
- Medical, dental, and vision insurance
- Paid time off
- 401(k) with company matching
- Life insurance and long-term disability
- Commuter discounts
- Gym discounts
- Flexible Spending Account (FSA)
- Raffles for free tickets to local sports events and entertainment
Culture
A visit to Wayfair’s office will show that we function in a very team-oriented environment. Employees have ample opportunity to participate in activities outside of the office. Whether it’s for a charitable cause or just a night out to dinner, Wayfair employees know the balance between work and play.
Our Core Values
We Love a Zillion Options
Delivering options across styles and pricepoints for our customers is what we do. With more styles and more choice, there is more chance
of finding stuff for your home.
We Use Our Brains
We trust and empower our employees to build solutions and systems for complex problems. We reward brains with more responsibility and
experience than you’d get anywhere else.
We Like Transparency
We gather and share information openly and transparently because it enables us to figure things out, build relationships, and make
shopping easier.
We Are Never Done
We’re passionate about continually making things better and faster through open minds and teamwork, measuring results, then
adjusting. Some call it a learning mindset, some call it flexibility, the Japanese call it kaizen. We call it another day at the office.
We Are “Go-To” People
We are a company full of “go-to” people who help each other, our customers, and our communities by being active,
accountable, and accessible.
Our Commitment
In 2010, Wayfair hired more than 250 people. Wayfair is committed to an environment that provides equal employment opportunities to all employees, and qualified candidates, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin or disability.
Business Development
The Business Development team evaluates, develops and cultivates strategic partnerships for Wayfair. Their goal is to forge partnerships with other retailers, online marketing firms, service providers, and other external parties in order to grow the business and increase profitability. The team is made up of results-oriented problem solvers with a demonstrated ability to close deals, negotiate expertly and meet business objectives.
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Business Development Stats
15partnerships managed by the Business Development team
2,000,000products in our catalog made available to our retail partners
Business Intelligence
The Business Intelligence team collects, analyzes and reports data to give the whole company insight into the big picture. Our goal is to empower everyone at Wayfair with timely, accurate, and actionable information. We love SQL, work with the best massively-parallel-processing databases to speed analyses, and think critically to tackle complex challenges. We have broad exposure to the workings of Wayfair and use our expertise in big data to facilitate business decisions. When other Wayfair teams need to know about customer, clickstream, product, financial, or other data, they count on Business Intelligence.
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Business Intelligence Stats
3,000,000Megabytes of compressed data stored in our data warehouse
20,000lines of code executed each morning
10 pickup trucksworth of data added to the Data Warehouse every day (if we were to print it all... which we don’t)
Category Management
The Category Management group comprises a number of nimble teams responsible for all facets of an individual business in categories such as Furniture, Décor, Kitchen & Dining, Bed & Bath, Patio & Garden, Home Improvement, and Baby & Kids to name a few. Our teams handle a wide variety of tasks to help grow their individual categories, from developing merchandising strategy to conducting in-depth operational analyses to building strong relationships with suppliers. Category managers and associates are results-driven, quick thinking, and enthusiastic leaders in spearheading the growth of Wayfair’s core business.
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Category Management Stats
5,000brands sold in 2010
3,000,000products in our catalogue
100trade shows attended globally (that's a lot of frequent flyer miles)
Creative & User Experience
We are changing the way people get inspired and shop for home goods. We are passionately interested in our users and in our brand. We love to create innovative, usable, great looking products that enhance and promote the Wayfair brand. We are multi-disciplinary group of interaction designers, art directors, copy writers, and user researchers. We closely collaborate with engineers, product managers, brand managers and marketing managers to develop creative solutions. If you are driven by unknown force to create new, inspiring solutions we want to hear from you.
Customer Service
The Sales and Service Team is passionate about our customers’ shopping experience and works directly with customers to ensure that their questions and needs are addressed. Critical to the mission of the company, our goal is to ensure Wayfair is an easy and fun place to shop by providing superior service. The talented and energetic consultants in this rapidly growing team enjoy closing sales, solving problems, and building relationships with Wayfair’s customers.
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Customer Service Stats
765,000calls answered in 2011 so far
517,000emails sent in 2011 so far
200,000hours spent with customers on the phone in 2011 so far
Engineering
We’re looking to expand our engineering team by bringing on board talented individuals who have experience in IT operations, software engineering, the Internet and an interest in ecommerce systems. Our broad product diversity and innovative business model pushes the limits of software innovation and creative problem solving in the retail industry. We offer an opportunity for talented individuals to get on board with an organization that has similar potential to Amazon, eBay, and Google. If you enjoy solving complex business solutions through software innovation, now is the time to join.
Keep up with how the engineering team is building things bigger and faster every day at the Wayfair Engineering blog.
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Engineering Stats
1,500,000lines of code written to power our custom-built e-commerce platform
1,000,000Megabytes of images served daily
Finance
The Finance team oversees the company’s financial well-being while supporting operational and general business planning. We solve challenging accounting problems and provide financial analysis to determine key operational decisions within a growing and diversifying organization. Our team of detail-oriented and highly organized individuals are dedicated to meeting new challenges head on at each milestone in Wayfair’s development and can adapt to changes within a dynamic, fast-paced environment.
Human Resources
The Human Resources team touches the lives of every Wayfair team member from recruitment and on-boarding to learning, development, and career management. We help individuals achieve their goals and help the company build the talented team it needs to achieve its very ambitious objectives. We are the group who makes sure the fun, hardworking, and innovative culture of Wayfair are constants in the work lives of everyone who works here, from category management to the warehouse, from facilities to brand architects, from Boston to London to Sydney.
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Human Resources Stats
1,300job postings for about 250 jobs in 2010
600interviews (not including phone interviews) conducted in 2011 so far
318Wayfair U employee training sessions in 2011
25,000hours spent by employees at Wayfair U training sessions in 2011
641employees attended company seminars to learn more about other parts of Wayfair's business
Marketing
The Marketing team is comprised of a bunch of quantitative and creative folks, all who get excited to try new and innovative ways to help our customers know and love Wayfair. We bring Wayfair to life for our customers, bringing more customers to Wayfair and keeping existing customers coming back. The group includes our Brand, Social Media, and PR teams who focus on upstream marketing activities to drive awareness, our Customer Acquisition team who works on multi-channel direct response marketing, and our Customer Loyalty team who ensures we communicate relevantly with existing customers. Our work spans every product category, five countries, and every customer segment. We are continually experimenting and improving to find the best way to communicate and deliver the best customer experience with Wayfair.
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Marketing Stats
6,200,000customers since 2002
$21,000,000in rewards earned by customers in our Wayfair Rewards program
Media
The Wayfair Media Solutions team delivers unique and innovative media products that drive our partners’ businesses. Individual team members are exceptionally versatile, acting as consultants, product developers, and marketers on a daily basis. We work across departments and in close-knit groups to kick-start and perfect new intrapreneurial ventures that keep Wayfair on the cutting edge of e-commerce.
Operations
Dedicated to fulfilling Wayfair’s promise of shipping products fast, clean and on-time, the Operations group focuses on providing world-class order fulfillment and service with end-to-end order tracking and outstanding customer care when exceptional events occur. The Supplier Management, Logistics, Distribution, Inventory Management, Catalog Operations, Technology Innovation, Data Integration and Sales & Service teams work with our suppliers, carriers and internal departments to keep streamlining processes and continuously improve the end experience for customers.
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Operations Stats
400,000new products added by Marketing Operations each year
2,500inventory feeds maintained by Data Integration
400system improvements in the process improvement team's queue at any given time
Joss & Main / Private Sale Business
The Private Sale group is a distinct team and integrated business unit within Wayfair. Our ambitious team of curators, buyers, visual designers, engineers, merchandisers, public relations specialists, and analysts operates private sale site Joss & Main. Our overarching goal is to provide a daily dose of inspiration alongside a consummate selection of carefully presented goods, which are micro-selected and highly curated. With a passionate following, Joss & Main presents huge and exciting opportunities within the growing realm of private sale sites.
Product Management
Product management teams are responsible for differentiating Wayfair from its competition across all aspects of e-commerce, from traffic acquisition to storefront to supply chain to financial reconciliation to customer service. Our product managers work closely with marketing, content, engineering, and design teams to conceive and implement solutions. We conceive ideas, harness ideas by collaborating with rest of the organization, write requirements, work with engineering and design to get the ideas implemented, monitor the performance of the ideas and optimize them. If you are a leader and bring a blend of technical, business and customer focus, we want to hear from you.
Career Opportunities at Wayfair
Business Development
Sorry, there aren't any opportunities currently available in Business Development Please consider viewing the other open positions at Wayfair.
Business Intelligence
Sorry, there aren't any opportunities currently available in Business Intelligence Please consider viewing the other open positions at Wayfair.
Category Management
Category Analyst / Entry Level BuyerSydney, Australia
Category ManagerMunich, Germany
Creative & User Experience
Copywriter, WayfairBoston, MA, United States
Jr. Designer/Web Production ArtistBoston, MA, United States
Style DirectorBoston, MA, United States
Customer Service
Customer Service ConsultantSydney, Australia
German & English Speaking Sales & Service ConsultantGalway, Ireland
Customer Service ConsultantOgden, UT, United States
Email Sales and Service ConsultantOgden, UT, United States
Inbound Customer Service Operations ManagerOgden, UT, United States
Inbound Sales ConsultantOgden, UT, United States
Sales ConsultantOgden, UT, United States
Engineering
IT Support EngineerLondon, United Kingdom
Development ManagerBoston, MA, United States
Junior Web Operations EngineerBoston, MA, United States
Open Source / PHP EngineerBoston, MA, United States
PHP DeveloperBoston, MA, United States
Platform Lead, Shared SupportBoston, MA, United States
Progressive Non-Dogmatic Software EngineerBoston, MA, United States
Senior Software EngineerBoston, MA, United States
Software EngineerBoston, MA, United States
Software Support Engineer (3rd Shift)Boston, MA, United States
Web Operations EngineerBoston, MA, United States
Human Resources
Learning and Development ManagerBoston, MA, United States
RecruiterBoston, MA, United States
Senior Technology RecruiterBoston, MA, United States
Marketing
Search Marketing InternLondon, United Kingdom
Analyst, Customer Retention MarketingBoston, MA, United States
German-Speaking Operations Analyst (Entry Level)Boston, MA, United States
Media
Sorry, there aren't any opportunities currently available in Media Please consider viewing the other open positions at Wayfair.
Operations
Logistics ExecutiveMunich, Germany
Claims AdministratorGalway, Ireland
Supplier Operations AssociateGalway, Ireland
Multilingual Operations SpecialistLondon, United Kingdom
Analyst, Merchandising Operations (Entry Level)Boston, MA, United States
Planning ManagerBoston, MA, United States
Senior Supply Chain Business Intelligence AnalystBoston, MA, United States
Supply Chain Business Intelligence AnalystBoston, MA, United States
Joss & Main / Private Sale Business
Graphic Production Assistant, Private Sale (Contract to Hire)Boston, MA, United States
Photo Studio Intern (for course credit only)Boston, MA, United States
Product Management
Sorry, there aren't any opportunities currently available in Product Management Please consider viewing the other open positions at Wayfair.
Category Analyst / Entry Level Buyer
Full-Time
Sydney, Australia
Buyster, part of Wayfair, has a couple of openings in the Category Management team. As a Category Analyst / Entry Level Buyer you will establish relationships with new suppliers in order to expand our product selection on www.buyster.com.au. You will be expected to negotiate your own contracts, develop relationships with your suppliers and influence the strategy of the sector. For those that excel, there is ample opportunity for advancement as we grow the business - to progress to a category management role and to run a part of the business.
Responsibilities include:
Buyster.com.au, part of Wayfair, is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth.
Our aim is to delight our customers with the widest product selection, competitive prices, convenient delivery and exceptional service. We are still a relatively young business but with the backing of the largest online-only retailer of home wares in the US, www.Wayfair.com, we have access to a wealth of experience and knowledge. There is enormous opportunity to learn and, for those that perform, to grow with the business.
Responsibilities include:
- To source, negotiate and develop long term relationships with suppliers
- To set up promotions & other ways of ensuring consumers are tempted by our offering
- To analyse the success of your suppliers and implement sales and profit growth plans
- To monitor the competitive market to ensure we are attracting customers with both our prices and offers
- Good negotiation skills
- Interest in e-commerce
- Internet savvy and computer literate
- Able to manage relationships with suppliers at a senior level
- People oriented and energetic
- Be motivated to meet customer needs
Buyster.com.au, part of Wayfair, is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth.
Our aim is to delight our customers with the widest product selection, competitive prices, convenient delivery and exceptional service. We are still a relatively young business but with the backing of the largest online-only retailer of home wares in the US, www.Wayfair.com, we have access to a wealth of experience and knowledge. There is enormous opportunity to learn and, for those that perform, to grow with the business.
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Customer Service Consultant
Full-Time
Sydney, Australia
Buyster, part of Wayfair, has a number of openings in the Customer Service team. This is an excellent opportunity for smart, problem solving, service oriented graduates who want to join a fast growing e-commerce business and learn about online retail. Previous experience not necessary - we will train you! However, you do need to have a great work ethic, excellent problem-solving abilities and a positive, enthusiastic outlook. And most importantly you have to share our desire to delight customers!
The core role will be in Customer Service with opportunities to cross train in other functions across the business for those who excel.
You will be responsible for:
Buyster.com.au, part of Wayfair, is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth.
Our aim is to delight our customers with the widest product selection, competitive prices, convenient delivery and exceptional service. We are still a relatively young business but with the backing of the 2nd largest online home wares retailer in the US, www.Wayfair.com, we have access to a wealth of experience and knowledge. There is enormous opportunity to learn and, for those that perform, to grow with the business.
The core role will be in Customer Service with opportunities to cross train in other functions across the business for those who excel.
You will be responsible for:
- Receiving inbound calls from our customers
- Researching/resolving the customers' inquiries
- Escalating calls as necessary
- Sharing ideas to improve business practices
- Performing other duties as assigned
- Experience surfing web and using email
- Confident using MS Office
- Effective verbal communication
- Ability to retain knowledge of products
- Positive, people oriented and energetic
- Be motivated to meet customer needs
- Be analytical, creative, and innovative in solving problems
- Understanding of and experience in using social media
Buyster.com.au, part of Wayfair, is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth.
Our aim is to delight our customers with the widest product selection, competitive prices, convenient delivery and exceptional service. We are still a relatively young business but with the backing of the 2nd largest online home wares retailer in the US, www.Wayfair.com, we have access to a wealth of experience and knowledge. There is enormous opportunity to learn and, for those that perform, to grow with the business.
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Category Manager
Full-Time
Munich, Germany
Do you get excited about growth and entrepreneurship?
Do you want to write your own success story?
And all this in a great, stimulating and fun environment?
Then come join us!
Great growth, satisfied customers, fun at work and great excitement about success are the factors that drive our organizational culture.
Since 2008, we have also been pursuing this success story in Europe.That’s why we are looking for someone to join us in our office, just south of Munich in the role as Category Manager.
In this challenging and exciting role you will be responsible for sourcing and marketing in one of our product categories: Kitchenware. Identifying potential suppliers at tradeshows and elsewhere, as well as contract negotiations, are just a small part of this exciting role. You are also responsible for the preparation of product information and the coordination of all marketing efforts of your category, and you will manage all P&L.
You are a good fit if:
You are a Bachelor of Trade And Commerce (German IHK) or hold an MBA degree from a prestigious University.
You are a good communicator, focused and a strong negotiation leader
You have extensive knowledge in product sourcing and basic knowledge of MS Office, MS Outlook and Windows
You have at least three years experience in sourcing or a similar role
You are comfortable communicating in English (ideally you spent some time abroad)
You have had first experiences with leading a small team
You are able to function efficiently in a fast-paced working environment
We offer:
An exciting and challenging role with the opportunity to bring in your own personal touch
An attractive, performance oriented compensation model
An international environment
Colleagues that work with enthusiasm on your category’s success
Additional perks like subsidized gym membership, team events, tickets for concerts and shows
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Do you want to write your own success story?
And all this in a great, stimulating and fun environment?
Then come join us!
Great growth, satisfied customers, fun at work and great excitement about success are the factors that drive our organizational culture.
Since 2008, we have also been pursuing this success story in Europe.That’s why we are looking for someone to join us in our office, just south of Munich in the role as Category Manager.
In this challenging and exciting role you will be responsible for sourcing and marketing in one of our product categories: Kitchenware. Identifying potential suppliers at tradeshows and elsewhere, as well as contract negotiations, are just a small part of this exciting role. You are also responsible for the preparation of product information and the coordination of all marketing efforts of your category, and you will manage all P&L.
You are a good fit if:
You are a Bachelor of Trade And Commerce (German IHK) or hold an MBA degree from a prestigious University.
You are a good communicator, focused and a strong negotiation leader
You have extensive knowledge in product sourcing and basic knowledge of MS Office, MS Outlook and Windows
You have at least three years experience in sourcing or a similar role
You are comfortable communicating in English (ideally you spent some time abroad)
You have had first experiences with leading a small team
You are able to function efficiently in a fast-paced working environment
We offer:
An exciting and challenging role with the opportunity to bring in your own personal touch
An attractive, performance oriented compensation model
An international environment
Colleagues that work with enthusiasm on your category’s success
Additional perks like subsidized gym membership, team events, tickets for concerts and shows
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Logistics Executive
Full-Time
Munich, Germany
Wayfair is looking for a Logistics Executive to improve the logistics performance of WAYFAIR’s German deliveries. You’ll have responsibility to manage all carriers and 3PLs in Germany for Wayfair. Your main goal will be particularly to increase the reliability and speed of our deliveries to our customers while improving terms with our freight partners (prices, payment, service level, …). You’ll be joining one of the fastest growing e-retailers in Germany, which is part of a US company with turnover in excess of $500m.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do.
We’re energetic and ambitious and have recently taken in venture capital equity to grow both the brand and our international sales. The German operation is part of this global strategy, which also includes businesses in the UK and Australia, and is flourishing at triple digit growth levels. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities include:
- Benchmark and negotiate best terms with carriers
- Monitor and improve carrier performances
- Open carrier accounts for new suppliers
- Manage 3PL in charge of our distribution center in Germany
- Discuss best logistics set up with new suppliers
- Train buyers and category managers on basic logistics knowledge
- Strong analytical skills
- Negotiation and supplier management skills
- Entrepreneurial spirit with initiative and dedication
- Self reliance & able to motivate a team
- 2-5 Years of experience in logistics and or on-line retail
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do.
We’re energetic and ambitious and have recently taken in venture capital equity to grow both the brand and our international sales. The German operation is part of this global strategy, which also includes businesses in the UK and Australia, and is flourishing at triple digit growth levels. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Claims Administrator
Full-Time
Galway, Ireland
Responsibilities include
Skills & Experience
- Ensure claims are properly issued to our suppliers
- Communicate with suppliers to ensure all claims are closed within a month
- In case of disagreement with suppliers, discuss claim process with them and find agreement
- Coordinate with finance team to ensure all credit notes are received
- Report on success ratio related to these claims
- Define new methods to improve global claims process
Skills & Experience
- Strong analytical skills, comfortable with Excel
- Fluency in English required, fluency in German is a plus
- Strong organizational skills and details oriented
- Eager to pick-up the phone to solve problems and negotiate with suppliers
- Team-player
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Supplier Operations Associate
Full-Time
Galway, Ireland
- Be the first point of contact for suppliers concerning operational issues or questions
- Ensure all orders are delivered on time to our customers
- Liaise with other departments on supplier-related issues (i.e. payments, price, IT, …)
- Lead individual projects to generate long-term improvement for the customer experience
Skills & Experience
- Strong analytical skills
- Fluency in German and English
- Ability to multi-task, strong organizational skills
- Eager to pick-up the phone to solve problems and negotiate with suppliers
- Team-player with an outgoing personality
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Freelance Translation ! German to English / English to German !
Part-Time
Galway, Ireland
Key Duties:
Deliverables:
What is Expected to be Successful
- Translate each project within specified time frames
- Ensure the tone / style / language used is customer focused
- Update database of key words to ensure consistency of style and use of words
Deliverables:
- Turnaround projects within time lines
- Ensure quality of work produced is continually high
What is Expected to be Successful
- Fluent, native level English speaking and writing skills
- Fluent, native level German speaking and writing skills
- Customer centric ethos
- Previous track record of success in this field
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German & English Speaking Sales & Service Consultant
Full-Time
Galway, Ireland
Wayfair (previously known as CSN Stores) is looking for an enthusiastic and flexible individual to join our team based in Galway, Ireland. We are currently seeking to fill the role of a Sales & Service Consultant with fluency in both German and English. We are happy to offer the potential for growth and a number of exciting career opportunities available within the company as we continue our international expansion!
Responsibilities:
Benefits include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Responsibilities:
- Answer customer inquiries via telephone and email
- Adopt a customer-centric approach to improve the customer experience
- Use problem-solving skills to handle customer issues
- Speak with a friendly and engaging tone of voice to develop rapport
- Use Wayfair guidelines on scripting to ensure customers receive a consistent, quality experience that promotes the Wayfair Brand
- Approach problems with a positive, helpful attitude so customers understand our primary goal is to meet their needs with a high rate of satisfaction
- Learn the most efficient ways to navigate Wayfair sites in order to help customers in a timely manner
- Demonstrate the ability to multitask/switch between tasks while maintaining focus on customer/situation at hand
- Assist customers with site navigation and order placement (teach the customer how to “shop Wayfair”)
Benefits include:
- Bonus up to 10%
- €500 to VHI health insurance (after probation)
- 50% off gym membership
- Access to PRSA
- Monthly team night out
- Participate in stock option scheme (after probation)
- Training with In-House Wayfair University
- Referral Award Program
- Option for company to pay for additional external training where suitable to role and development
- Accessible and Ideal location for Galway citizens
- Parking available
- Snacks, drinks, tea and coffee provided
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Multilingual Operations Specialist
Full-Time
London, United Kingdom
Wayfair is looking for an energetic, fluent German & English speaker to join our London office. This person will support our mission to connect with over 98% of our European suppliers via EDI and other automated data exchange. The ideal candidate is someone who brings strong communication skills, intellectual curiosity about improving performance through technology, and rigorous attention to detail. The successful candidate will work closely with suppliers as well as internal partners in marketing, sales, and operations in multiple countries. The Specialist will be instrumental in supporting company growth by launching suppliers with robust communication established; managing post-launch support and troubleshooting any downstream issues.
This is an exciting opportunity for someone who is interested in joining an entrepreneurial organisation, with the opportunity to make a significant impact on our European business. As the sole Operations Specialist in London, this role will pioneer the Data Integration function for Wayfair Europe. Whether you are starting your career, or looking for a new opportunity, this could be the perfect role for you.
Primary Responsibilities:
Qualifications:
Communications skills and the ability to work through complex processes and issues are paramount; this role will have a double reporting structure with a direct Manager in both London and Boston.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
This is an exciting opportunity for someone who is interested in joining an entrepreneurial organisation, with the opportunity to make a significant impact on our European business. As the sole Operations Specialist in London, this role will pioneer the Data Integration function for Wayfair Europe. Whether you are starting your career, or looking for a new opportunity, this could be the perfect role for you.
Primary Responsibilities:
- Initiate and manage implementation projects
- Follow defined process flow for using software to set up a variety of EDI files: Purchase Orders, Invoices, Shipping Information, Inventory, etc.
- Test and launch these documents into production; monitor them post-setup
- Work with suppliers to answer questions, guide them through the set-up process, toward the proper use of the technology and acquire missing information
- Regular reporting with Category Management and Operations teams to discuss project states and hurdles
- “Sell” suppliers who are reluctant to integrate by clearly relating the benefits and options
- Help to identify and escalate cases that are “outside the normal process”
- Identify ways to increase the speed and effectiveness of setting up these connections
- Maintain strong working relationships with Vendors, Category Management and 3rd party trading partners to drive improved EDI implementation and performance
- Monitor and drive vendor performance improvement and compliance through follow-up with vendors on issues and monitoring
- Support our Boston office with European carrier connections and troubleshooting
- Additional projects as required
Qualifications:
- Fluent in German and English
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Quick learning, and ability to work both independently and in a team
- Ability to work effectively, yet patiently with people while working through complicated issues and hurdles
- Analytical approach to problem solving and a track record of driving results through continuous improvement
- Ability to follow a technical process with precision
- History of teamwork and willingness to roll up one’s sleeves to get the job done
- EDI experience desired but not required, particularly with EDIFACT, using retail documents such ORDERS, INVOIC, DESADV and INVRPT; experience with FTP and AS2 connections a plus
Communications skills and the ability to work through complex processes and issues are paramount; this role will have a double reporting structure with a direct Manager in both London and Boston.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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IT Support Engineer
Full-Time
London, United Kingdom
Wayfair LLC (formerly CSN Stores, Ltd) is the largest online-only retailer of home goods in the US. Established in 2002 and originating in Boston, Massachusetts, Wayfair has been featured in countless media hits from America’s No. 1 Morning Show, The Today Show, to most recently, Men’s Health Magazine in the UK. At Wayfair, we offer a variety of career opportunities and an environment where employees are encouraged to learn and grow. Become a part of this unique experience and join our team in London, which is specifically focused on our expansion to the UK and Europe.
Position: IT Support Engineer
Education: Bachelor’s Degree Required
Experience: 1-3 years
Location: London, UK
We are searching for a talented IT Support Engineer for our London office. This office houses 20+ employees supporting our international operations, suppliers, and product categories and is continuing to grow as we ramp up our European business. This individual will be the first IT Support staff at this location, which presents tremendous opportunity as we build the IT function to scale with European business.
We are looking to bring on board a talented individual early in his/her career who wants broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform.
Responsibilities:
Qualifications:
Other traits we look for:
Why Work for Wayfair?
Wayfair is a fast-growing company in an open office environment where financial and marketing information is readily shared and everyone's opinion counts. We offer challenging work in a fun atmosphere. We value a healthy work/life balance, and believe strongly that great people are the key to a company’s success.
Benefits:
Note: Wayfair is an Equal Opportunity Employer.
Position: IT Support Engineer
Education: Bachelor’s Degree Required
Experience: 1-3 years
Location: London, UK
We are searching for a talented IT Support Engineer for our London office. This office houses 20+ employees supporting our international operations, suppliers, and product categories and is continuing to grow as we ramp up our European business. This individual will be the first IT Support staff at this location, which presents tremendous opportunity as we build the IT function to scale with European business.
We are looking to bring on board a talented individual early in his/her career who wants broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform.
Responsibilities:
- Providing first and second-level support to employees for all Dell desktop, laptop, and server hardware/software as well as other physical IT infrastructure (UPS, storage systems, etc.) 0 preparing, repairing, and deploying desktop computers and other office equipment
- Troubleshooting technologies such as: Windows XP/7, Microsoft Office including Outlook, File/Print Services, Cisco VoIP telephony and networking, and our own proprietary software
- Supporting all client-server applications such as SCCM, WSUS, Spam/Virus Protection
- Maintaining and expanding our Ethernet networks
- Managing, monitoring and troubleshooting daily batch and backup processes
- Helping with the planning and deployment of new and upgraded products
- Helping to seek out and implement ways to streamline process and system efficiency
Qualifications:
- BA or BS degree from a 3-year university
- A high degree of technical aptitude and troubleshooting skills
- A strong sense of customer service, attention to detail and desire for organization
- Experience in a college lab, helpdesk or other service-oriented IT role a large plus
- Solid understanding of Microsoft technologies
- Working knowledge of Active Directory account management, Exchange 2007, DNS, DHCP, and Group Policy Objects
- Unix/Linux (particularly FreeBSD) knowledge/interest a plus
- Ability to handle multiple tasks concurrently and prioritize appropriately
- Familiarity with email, FTP and HTTP technologies
- Scripting ability, especially using VBScript, PowerShell, and/or PHP, a large plus
Other traits we look for:
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humour
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Why Work for Wayfair?
Wayfair is a fast-growing company in an open office environment where financial and marketing information is readily shared and everyone's opinion counts. We offer challenging work in a fun atmosphere. We value a healthy work/life balance, and believe strongly that great people are the key to a company’s success.
Benefits:
- Bonus up to 10%
- €500 to BUPA health insurance (after probation)
- 50% off gym membership
- Monthly team night out
- Participate in stock option scheme (after probation)
- Training within house Wayfair University
- Referral Award Program
- Option for company to pay for additional external training where suitable to role and development
- Snacks, drinks, tea and coffee provided
Note: Wayfair is an Equal Opportunity Employer.
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Search Marketing Intern
Intern
London, United Kingdom
Wayfair is an online-only retailer of home furnishings and house wares. Founded in the United States in 2002, Wayfair expanded globally in 2008 with offices in Ireland, London, Germany, and Australia. Today, Wayfair is the largest only-only home goods retailer in the United States. With an equally aggressive growth trajectory in the European & Australian markets, we plan to become the largest in the world.
Our team is growing! We are currently seeking an Intern to join our London office over the summer working on our ranking on the search engines. The team you’d be joining is our Search Engine Optimisation team, and you’d be looking at improving content on the site and developing links with relevant partners in order to drive sales on the site.
Responsibilities:
Qualifications:
Terms: This is a full-time (40 hour work-week) paid internship position, and will last 10 weeks during the summer months. The office is based in central London, on New Oxford Street.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Our team is growing! We are currently seeking an Intern to join our London office over the summer working on our ranking on the search engines. The team you’d be joining is our Search Engine Optimisation team, and you’d be looking at improving content on the site and developing links with relevant partners in order to drive sales on the site.
Responsibilities:
- Write competitive, relevant and error-free content for the site
- Identify gaps in category structure
- Optimize category level title tags
- Find destination pages that best match customers’ search queries
- Filter lists of suggested search terms based on relevancy to our product catalog
- Write footers for non-brand categories & top attributes
- Acquire links from manufacturers/suppliers
Qualifications:
- Superior written communication skills
- Proficient in Excel
- Meticulously detail-oriented
- Excited to see results driven by your work
- Interest in e-commerce and/or search marketing
Terms: This is a full-time (40 hour work-week) paid internship position, and will last 10 weeks during the summer months. The office is based in central London, on New Oxford Street.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
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Learning and Development Manager
Full-Time
Boston, MA, United States
Wayfair is currently seeking a high capacity/high caliber Manager of Learning & Development and Leadership Development to grow our world-class retention and human capital plan. This role will be critical to our strategic goals of improving engagement and helping to build the next generation of leaders at one of e-commerce’s success stories (Wayfair was recently profiled in Inc. magazine, Wall Street Journal, TechCrunch, New York Times, and other publications).
The Learning & Development Manager will be responsible for delivering creative solutions to senior management that support Wayfair’s retention and growth goals. Reflecting its importance, this role reports directly to a business-line owner on the Wayfair executive team who has a strong commitment to and experience with L&D and training. With a collaborative link to our HR Operations and Talent Acquisition teams, this role is positioned to be a keystone member in our human capital strategy with strong senior team visibility.
Building on strong L&D Team momentum (1+ year delivering core Wayfair University skills programming, a highly popular and successful orientation and onboarding program, successful initial pilots of emerging leadership and mentoring programs), the successful candidate will be passionate about further raising the bar and making rapid inroads to deliver on the goal of making Wayfair a top choice for today and tomorrow’s e-commerce leaders.
With support from a small team of training specialists, he/she will be expected to develop and oversee the successful delivery of the following:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
The Learning & Development Manager will be responsible for delivering creative solutions to senior management that support Wayfair’s retention and growth goals. Reflecting its importance, this role reports directly to a business-line owner on the Wayfair executive team who has a strong commitment to and experience with L&D and training. With a collaborative link to our HR Operations and Talent Acquisition teams, this role is positioned to be a keystone member in our human capital strategy with strong senior team visibility.
Building on strong L&D Team momentum (1+ year delivering core Wayfair University skills programming, a highly popular and successful orientation and onboarding program, successful initial pilots of emerging leadership and mentoring programs), the successful candidate will be passionate about further raising the bar and making rapid inroads to deliver on the goal of making Wayfair a top choice for today and tomorrow’s e-commerce leaders.
With support from a small team of training specialists, he/she will be expected to develop and oversee the successful delivery of the following:
- High-potential development (selective emerging leadership programs, rotational programs, etc.)
- New and prospective Manager training
- Senior Management training and mentoring programs
- Wayfair University (includes software, soft skills, business acumen coursework)
- Professional Development/Internal Networking programs
- Orientation (on-boarding) programming for Boston office; on-boarding support for six other global offices
- Bi-annual performance reviews process
- Bi-annual employee engagement survey and post-survey action plan
- Coaching business managers to develop top-tier coursework that they would facilitate
- Develop L&D toolkit (e-learning formats, new training formats, new program development, QA & learning objectives, etc.)
- Develop & maintain L&D dashboard and success metrics (NPS, human capital measurement, etc.)
- Just-in-Time employee development solutions for business managers with specific needs
- Development of overall L&D Team skill sets and capabilities
- Prior experience working in a top-tier start-up, software or similar environment
- Strong business acumen and demonstrated credibility a broad range of business issues
- High comfort with ambiguity and great instincts for how to make things happen
- A balance of “highly credible business leader with a track record of success” with “scrappy” and “willing to do whatever it takes to make something happen in the short term”
- A resourceful, born networker who is able to provide immediate value in the midst of getting to know and understand every part of the business
- Passion for delivery, and an eye on building the best in the industry
- Embodiment of Wayfair’s “we’re never done” core value
- 5+ years proven L&D experience in a high-growth, fast-paced, corporate environment; a history of adapting to a range of small and large environments will be a significant advantage
- Successful leadership and team management experience
- Ability to act as HR business partner, providing strong internal client consultative skills
- Deep experience and success facilitating training sessions for both junior and senior-level employees, and with teaching others how to facilitate the full range of content (soft skills, deeply technical skills, highly business-specific content
- Proven and successful track record in designing and implementing employee development and performance management programs
- Experience designing and implementing talent development programs at multiple levels of an organization (e.g., new hires and senior executives)
- Experience working with senior management teams
- Experience with resource and succession planning
- Self-directed with attention to detail, thoroughness, follow-up and follow-through
- Excellent communication (written and verbal) and interpersonal relations skills
- Ability to multi-task on multiple high-priority projects concurrently
- Desire and ability to work in a dynamic, fast-paced environment
- Experience with ADP, Cornerstone OnDemand, and Jobvite preferred
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
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Recruiter
Full-Time
Boston, MA, United States
The Wayfair Recruiting team is strategic to the company’s overall success. We are investing heavily in both recruiting and professional development to find and retain top talent. Our recruiters are charged with finding, attracting, and hiring talent into all parts of the company against a high bar for performance, potential, and culture-fit. We are responsible for a wide-range of roles from creative to technology, Boston to London, and at the campus to executive levels. We now seek an experienced individual to accelerate our business and creative recruiting. If you are passionate about recruiting, have a high standard for excellence, and thrive in a fast-paced, dynamic environment, then Wayfair is for you!
Responsibilities:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities:
- Act as partner, consultant, and advisor to senior management by develop and drive strategies to recruit talent in a highly competitive market
- Participate in the screening, interviewing, evaluation, and offer negotiation process
- Ensure an impressive candidate experience through thorough communication & timely feedback
- Manage all aspects of searches including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
- Track metrics and use data for strategic analysis of recruiting campaigns
- Bachelor’s degree
- 2-5 years of experience in a Recruiting role in either corporate or agency environments (preferably both)
- Proven success filling roles in a high-demand environment
- Strong customer management skills with ability to build trust and credibility with both candidates & hiring managers
- Global Recruitment experience is a plus
- Team-oriented with ability to partner with and build upon the strengths of others to meet overall team goals
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Senior Technology Recruiter
Full-Time
Boston, MA, United States
The Wayfair Recruiting team is strategic to the company’s overall success as we continue to grow at approximately 50% a year. As such, we are investing heavily in both recruiting and professional development to find and retain top talent. The Senior Technology Recruiter is charged with finding, attracting, and hiring top talent into Wayfair's Engineering organization against a high bar for performance, potential, and culture-fit. If you are passionate about recruiting, have a high standard for excellence, thrive in a fast-paced, dynamic environment, and want to help build the next great ecommerce company, then Wayfair is for you!
Responsibilities:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities:
- Act as partner, consultant, and advisor to senior management by develop and drive strategies to recruit software and systems engineering talent in a highly competitive market
- Source candidates from social networking, employee referrals, and networking events
- Offer insight, best practices, and interview preparation to both candidates & hiring managers
- Guide candidates and hiring managers through recruiting process, including pre-qualifying & interviewing candidates, and driving the offer & negotiation process
- Ensure an impressive candidate experience through thorough communication & timely feedback, as well as interviewer preparedness and effective interview format
- Track metrics and use data for strategic analysis of recruiting campaigns
- Pull upon experience to offer unique solutions to hiring challenges
- Bachelor’s degree
- At least 5 years of experience recruiting for software companies or technology consulting organizations. Agency or executive search recruiters looking to transition to corporate environment are also encouraged to apply.
- Proven success delivering full lifecycle recruiting results in a fast-paced, demanding, high growth environment
- In-depth direct sourcing expertise utilizing a range of methods and sources
- Excellent verbal and written communication skills
- Ability to drive recruiting campaigns and manage senior stakeholders effectively
- Strength in building trusted relationships with the business/clients at senior level
- Understanding and delivery of best-in-class recruiting methodologies, processes, technologies and tools
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Analyst, Merchandising Operations (Entry Level)
Full-Time
Boston, MA, United States
The Marketing Operations Analyst role is a great opportunity for a self-motivated professional to join a fast growing e-commerce business and learn about online retail. We expect individuals to be able to learn quickly and grow within our company.
Responsibilities:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities:
- Performing Quality Assurance processes on our online product catalogue
- Transforming and supplementing general product data for adding new products
- Executing various merchandising projects as directed by Business Strategy
- Classing and attributing products to improve site search functionality
- Developing site category structure and product image quality
- Research of competitor pricing & performing pricing updates
- Gathering supplier information and prepping info for other teams
- Driving process, technical, and operational improvements
- Four year bachelor’s degree
- History of high academic performance
- Strong organizational skills
- Attention to detail and ability to catch errors
- Ability to multi-task several projects
- Ability to adapt to a rapidly changing environment
- Comfortable with technology
- Experience with Excel is a plus
- Experience with SQL scripting is a plus
- Experience with HTML is a plus
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Planning Manager
Full-Time
Boston, MA, United States
Wayfair’s Inventory Planning team is looking for a Planning Manager who will drive forecasting, ordering, and demand management for several product categories. This role will report into the Inventory Planning Lead. The team, which manages the flow of inventory as well as Wayfair’s 2-Day Delivery Program, is a growing focus in the company. With that growth, there is tremendous opportunity for upward mobility for the right candidate. This role is highly visible and creates an opportunity to work cross-functionally with most other teams within the company.
Responsibilities include:
Qualifications:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
Responsibilities include:
- Applying business knowledge to make strategic buys
- Creating safety stock strategies for select categories
- Providing input that drives enhancements to our forecasting software
- Assisting in the development of markdown logic
- Collaboratively driving demand to be in-line with forecasts by working with other teams to provide input on channel strategy, pricing, and other initiatives
- Building relationships cross-functionally to drive the growth of the Wayfair’s internal supply chain
Qualifications:
- Demonstrated experience using quantitative skills to drive results
- Demonstrated experience using sound judgment to make business decisions
- Ability to gain cross-functional buy-in
- Strong understanding of SQL and Excel
- Candidates with experience in e-commerce operations and/or large-scale retail inventory planning are given strong consideration
- Bachelor’s Degree in Math, Business, or Engineering preferred
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
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Senior Supply Chain Business Intelligence Analyst
Full-Time
Boston, MA, United States
Wayfair is looking for a technically and analytically talented individual to join the Supply Chain team. Wayfair is embarking on number of strategic initiatives within the supply chain, which require the support of this newly created role. We are looking for a high energy individual with experience in and aptitude for data mining, number crunching, and theoretical modeling to provide data driven results to support this effort.
In this role, the right individual will be aligned at any given time with one of the many business functions with the Supply Chain group, such as Supplier Operations, Distribution, Transportation or Inventory Planning and partnering with that team to help them drive operational improvement opportunities. The role involves both 1) ad-hoc analysis, wrangling large amounts of data to deliver actionable insights, and 2) agile analytical reporting and model development based on business requirements. This role will report into the Process Transformation team with a dotted line to the SVP Operations.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
In this role, the right individual will be aligned at any given time with one of the many business functions with the Supply Chain group, such as Supplier Operations, Distribution, Transportation or Inventory Planning and partnering with that team to help them drive operational improvement opportunities. The role involves both 1) ad-hoc analysis, wrangling large amounts of data to deliver actionable insights, and 2) agile analytical reporting and model development based on business requirements. This role will report into the Process Transformation team with a dotted line to the SVP Operations.
Responsibilities include:
- Developing Excel analytic models to assess new paradigms for fulfillment and transportation
- Developing/employing subject matter expertise for using network optimization software to simulate complex supply chain workflow
- Wrangling data from multiple sources including sales, inventory, transportation, and customer databases to create integrated views and models that can be used to drive decision making
- Working with large and complex SQL databases and OLAP reporting technology, such as cubes, MDX, and data mining techniques
- Designing and building reports and analyses in Excel and present to the supply chain team
- Helping to test, benchmark and optimize existing processes against potential future state models.
- Providing direct input into the development, implementation and reporting of new processes.
- BA/BS, with strong academic record, ideally in Economics, a quantitative social science, Mathematics, Computer Science, or Physics
- 4-7 years’ experience using Excel (expert) and SQL in a business environment
- Great communications skills – not intimidated by the prospect of presenting findings to Sr. Executives
- Desire to understand how things work and find solutions from complex data
- Extremely organized, meticulous and detail oriented
- Positive, people-oriented, and energetic attitude
- Analytical, creative, and innovative approach to solving problems
- Strong written and verbal communication
- Ability to work effectively with people in a cross-functional environment
- Entrepreneurial spirit
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Supply Chain Business Intelligence Analyst
Full-Time
Boston, MA, United States
Wayfair is looking for a technically and analytically talented individual to join the Supply Chain team. Wayfair is embarking on number of strategic initiatives within the supply chain, which require the support of this newly created role. We are looking for a high energy individual with experience in and aptitude for data mining, number crunching, and theoretical modeling to provide data driven results to support this effort.
In this role, the right individual will be aligned at any given time with one of the many business functions with the Supply Chain group, such as Supplier Operations, Distribution, Transportation or Inventory Planning and partnering with that team to help them drive operational improvement opportunities. The role involves both 1) ad-hoc analysis, wrangling large amounts of data to deliver actionable insights, and 2) agile analytical reporting and model development based on business requirements. This role will report into the Process Transformation team with a dotted line to the SVP Operations.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
In this role, the right individual will be aligned at any given time with one of the many business functions with the Supply Chain group, such as Supplier Operations, Distribution, Transportation or Inventory Planning and partnering with that team to help them drive operational improvement opportunities. The role involves both 1) ad-hoc analysis, wrangling large amounts of data to deliver actionable insights, and 2) agile analytical reporting and model development based on business requirements. This role will report into the Process Transformation team with a dotted line to the SVP Operations.
Responsibilities include:
- Developing Excel analytic models to assess new paradigms for fulfillment and transportation
- Developing/employing subject matter expertise for using network optimization software to simulate complex supply chain workflow
- Wrangling data from multiple sources including sales, inventory, transportation, and customer databases to create integrated views and models that can be used to drive decision making
- Working with large and complex SQL databases and OLAP reporting technology, such as cubes, MDX, and data mining techniques
- Designing and building reports and analyses in Excel and present to the supply chain team
- Helping to test, benchmark and optimize existing processes against potential future state models.
- Providing direct input into the development, implementation and reporting of new processes.
- BA/BS, with strong academic record, ideally in Economics, a quantitative social science, Mathematics, Computer Science, or Physics
- 1-3 years’ experience using Excel (expert) and SQL in a business environment
- Extremely organized, meticulous and detail oriented
- Great communications skills – not intimidated by the prospect of presenting findings to Sr. Executives
- Positive, people-oriented, and energetic attitude
- Analytical, creative, and innovative approach to solving problems
- Strong written and verbal communication
- Ability to work effectively with people in a cross-functional environment
- Entrepreneurial spirit
- Desire to understand how things work and find solutions from complex data
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Graphic Production Assistant, Private Sale (Contract to Hire)
Full-Time
Boston, MA, United States
Joss & Main (http://www.jossandmain.com), a division of Wayfair, is a new private sale site focused on premium goods for the home, offered at discounts of up to 70% off. We are looking to hire another Graphic Production Associate (Paid, 40 hrs/week), Contract to Hire.
We are backed by the financial and operational strength of Wayfair, the #1 online-only seller of furniture and décor, and a leader in e-commerce (ranked #51 on Internet Retailer, >50% growth in 2010, >$370M in sales). Based in Boston’s Back Bay, our entire team is comprised of highly entrepreneurial, highly capable individuals. In our first months of operation, we have exceeded our growth goals significantly and anticipate continued explosive growth as we expand our offering and user base. The Joss & Main management team is made up of former top-tier management consultants and experienced entrepreneurs. We’ve built a business model and a team that provide a great training ground for ambitious young e-commerce talent.
As a Graphic Production Associate within the exclusive Private/Flash Sales group, your core role will be to prepare online brand ‘brochures’ and product images to ensure that the key brands and items we carry appear in a design that is both (i) consistent with each brand’s goals and (ii) also consistent with a clearly defined brand identity as a membership-only private sales online retailer. The tasks involved include color and lighting correction, resizing images, creating complex image masks, adding copy, ensuring consistency with detailed brand guidelines, and adding shadows to ensure a consistent look and feel of products. You’ll also be putting together magazine-quality “lookbooks” that convey a brand’s positioning and underscore its key values. You need to have a proven track record and a passion for delivering great images that create consumer desire for high end, high design products.
You must learn quickly, take direction well, contribute to team dynamics, and handle ambiguity, while being resourceful and self-directed. Candidates for this position should have fantastic attention to detail and love working with Photoshop.
This is a PAID, full-time ($13.50/hr, 40 hours/week) position and assistants will be considered for a perm staff associate job within 6 months of starting as an intern.
The ideal candidate will have:
Advanced Photoshop skills
Qualifications:
Required:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
We are backed by the financial and operational strength of Wayfair, the #1 online-only seller of furniture and décor, and a leader in e-commerce (ranked #51 on Internet Retailer, >50% growth in 2010, >$370M in sales). Based in Boston’s Back Bay, our entire team is comprised of highly entrepreneurial, highly capable individuals. In our first months of operation, we have exceeded our growth goals significantly and anticipate continued explosive growth as we expand our offering and user base. The Joss & Main management team is made up of former top-tier management consultants and experienced entrepreneurs. We’ve built a business model and a team that provide a great training ground for ambitious young e-commerce talent.
As a Graphic Production Associate within the exclusive Private/Flash Sales group, your core role will be to prepare online brand ‘brochures’ and product images to ensure that the key brands and items we carry appear in a design that is both (i) consistent with each brand’s goals and (ii) also consistent with a clearly defined brand identity as a membership-only private sales online retailer. The tasks involved include color and lighting correction, resizing images, creating complex image masks, adding copy, ensuring consistency with detailed brand guidelines, and adding shadows to ensure a consistent look and feel of products. You’ll also be putting together magazine-quality “lookbooks” that convey a brand’s positioning and underscore its key values. You need to have a proven track record and a passion for delivering great images that create consumer desire for high end, high design products.
You must learn quickly, take direction well, contribute to team dynamics, and handle ambiguity, while being resourceful and self-directed. Candidates for this position should have fantastic attention to detail and love working with Photoshop.
This is a PAID, full-time ($13.50/hr, 40 hours/week) position and assistants will be considered for a perm staff associate job within 6 months of starting as an intern.
The ideal candidate will have:
Advanced Photoshop skills
- Familiarity working in a production environment with high design standards
- Ability to work within a clear set of brand guidelines – the key element of this role is consistent conversion of manufacturer stock product & environmental images into a consistent look and feel for a retailer
- Ability to engage with copywriting / merchandising team members to ensure that copy integrates with visual elements into a visually impactful & brand reinforcing whole
- Ability to perform high volume of work both maintaining an overall consistent brand look & feel for the retailer, but also allowing the nature of the brands carried to come through
- Ability to elicit and create consumer desire and articulate a clearly differentiated offer – while using stock photography
- Familiarity with a female target audience and understanding of how different consumer segments respond to different designs
- Versatility of production and design approaches to fit different consumer segments (eg, suburban & traditional, middle-american, urban modern, …)
- Proficiency in isolating objects and creating/editing layer masks
- Use of lasso tools and quick masking
- Creating/editing adjustment layers
- Color-correction techniques such as levels, curves, brightness/contrast, etc
- Attention to detail is a must
- Proficient communication and writing skills; ability to perform light copywriting duties, generating copy for lookbooks.
- Background in photography a plus
o Role may in future evolve to include limited photo studio work with high design and fashion/trend-oriented products for the home - Experience with Flash / HTML 5.0 is an added plus
Qualifications:
Required:
- BA/BS degree from a 4-year college or university (required)
- A high degree of technical aptitude and troubleshooting skills
- Experience or internships in online retail or online consumer goods / fashion
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Photo Studio Intern (for course credit only)
Intern
Boston, MA, United States
Joss & Main is seeking an intern to assist with day to day activities. Photography will take place in our on-site studio in Boston. We are seeking a candidate who can handle a lot of different tasks ranging from taking inventory of samples to hunting down props for an upcoming shoot. The ideal candidate will have a strong creative sense for editorial/lifestyle photography as well as the skill set necessary to thrive in a fast paced, high volume digital studio.
Note: This is a part-time, unpaid internship for academic credit.
Responsibilities:
Joss & Main (http://www.jossandmain.com) is a privately held division of Wayfair (formerly CSN Stores) the world’s largest destination for the home, a unique and innovative e-retailer for aspirational homes and lifestyles.
We are a daily destination that brings design within reach of every consumer, offering curated events and coveted products at prices that can’t be found elsewhere. We help members who are proud of their homes bring their style to life, discovering just the right pieces to enrich every individual taste.
Our team of designers, buyers, merchandisers and technologists are revolutionizing sales for the home with our ability to draw from the world’s largest selection of goods. Our mission is to bring the most desirable and sought-after brands to the consumers who want them most, serving as a highly effective retail channel for the best names in furniture, décor, cookware, accents, textiles, personal accessories, service and more.
Come join us at http://www.wayfair.com/careers.
Note: This is a part-time, unpaid internship for academic credit.
Responsibilities:
- Assist stylist to prep merchandise on set including linens, textiles, accents, accessories, curios, décor elements, and small furniture items
- Handle shipping and receiving of product samples
- Work as part of an incredibly close knit team with stylists to ensure quality, creativity, and consistency of imagery
- Help prepare shoots by suggesting and getting props
- A strong commercial photography portfolio that demonstrates expertise in applied techniques and a working knowledge of digital photography, lighting, composition, color quality, and aesthetics
- Ability to thrive in a studio that features both high-volume workflow and some traditional editorial/lifestyle work
- General passion for interior design and interest in e-commerce as well as the desire to be a key member of a creative team
- Entrepreneurial spirit and desire to be a key early team member as we build out a photography studio
- Willingness to learn
- Proactive problem solving, both technically and creatively, with constant attention to process improvement
- Strong attention to detail
- Ability to work independent of others
- Flexibility and patience with the ability to accommodate last minute additions to schedules and changes in direction
Joss & Main (http://www.jossandmain.com) is a privately held division of Wayfair (formerly CSN Stores) the world’s largest destination for the home, a unique and innovative e-retailer for aspirational homes and lifestyles.
We are a daily destination that brings design within reach of every consumer, offering curated events and coveted products at prices that can’t be found elsewhere. We help members who are proud of their homes bring their style to life, discovering just the right pieces to enrich every individual taste.
Our team of designers, buyers, merchandisers and technologists are revolutionizing sales for the home with our ability to draw from the world’s largest selection of goods. Our mission is to bring the most desirable and sought-after brands to the consumers who want them most, serving as a highly effective retail channel for the best names in furniture, décor, cookware, accents, textiles, personal accessories, service and more.
Come join us at http://www.wayfair.com/careers.
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Customer Service Consultant
Full-Time
Ogden, UT, United States
Want an EXCITING CAREER with a profitable, progressive and successful internet retailer? Ranked as one of the TOP 20 PLACES TO WORK by Glassdoor, Wayfair is the on-line leader in the home goods category with sales exceeding $500 million annually. Headquartered in Boston Massachusetts, Wayfair’s operations extend into Utah, Kentucky, The UK, Germany and Australia.
We are currently looking to fill inbound Customer Service Consultant roles in our Ogden, Utah Sales and Service Center. Advancement opportunities are available for self-motivated individuals who meet and exceed performance expectations.
We offer immediate eligibility for our OUTSTANDING benefits including health & vision insurance, company paid dental insurance, a company matching 401k plan, paid vacation, tuition reimbursement and an equity share in a company that is experiencing a growth rate of nearly 50% each year. Wayfair is committed to an environment that provides equal employment opportunities to all candidates and employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin or disability.
Position: Service Consultant
Status: Full-Time
Education Level: High School diploma, some college preferred
Compensation: Base + Bonus
Key Job Duties:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
We are currently looking to fill inbound Customer Service Consultant roles in our Ogden, Utah Sales and Service Center. Advancement opportunities are available for self-motivated individuals who meet and exceed performance expectations.
We offer immediate eligibility for our OUTSTANDING benefits including health & vision insurance, company paid dental insurance, a company matching 401k plan, paid vacation, tuition reimbursement and an equity share in a company that is experiencing a growth rate of nearly 50% each year. Wayfair is committed to an environment that provides equal employment opportunities to all candidates and employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin or disability.
Position: Service Consultant
Status: Full-Time
Education Level: High School diploma, some college preferred
Compensation: Base + Bonus
Key Job Duties:
- Assist customer with post-order issues on the phone, aiming to resolve problems during the first call.
- Share ideas to improve business practices and quality of service.
- Meet customer satisfaction goals and efficiency metrics.
- Grow customer loyalty.
- Grow repeat referral business through high quality care.
- Project a professional company image in phone and email interactions.
- Recognize, document and alert supervisors of trends in customer calls.
- Uphold high customer service standards.
- Excellent communication and relationship building skills.
- Passion for helping customers.
- Desire to make Customer Service a career.
- Service experience, preferably in a call center.
- A successful track record working in a high volume environment.
- Strong desire to be part of a team achieving personal and company service and financial goals.
- Able to solve problems by thinking analytically and creatively.
- Familiar with the latest e-commerce trends.
- Regular and reliable attendance is an essential function of this position.
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Email Sales and Service Consultant
Full-Time
Ogden, UT, United States
Title: Email Sales and Service Consultant
Location: Ogden, Utah
Employment Duration: Full-time
Reports to: Operations Manager - Service
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for self-motivated Email Sales and Service consultants. The right candidate will have excellent comprehension, writing and keyboarding skills. He/she will have critical thinking and problem-solving skills, the ability to assess and meet needs and build relationships. Other critical success factors for this role include a great attitude and flexibility.
Key Job Duties:
Requirements:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Location: Ogden, Utah
Employment Duration: Full-time
Reports to: Operations Manager - Service
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for self-motivated Email Sales and Service consultants. The right candidate will have excellent comprehension, writing and keyboarding skills. He/she will have critical thinking and problem-solving skills, the ability to assess and meet needs and build relationships. Other critical success factors for this role include a great attitude and flexibility.
Key Job Duties:
- Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions.
- Meet key performance metrics.
- Project a professional company image through phone and email interactions.
- Recognize, document and alert supervisors of trends in correspondence.
- Uphold high customer service standards.
Requirements:
- Able to independently manage and drive personal workload.
- Passion for helping customers.
- Desire to make Customer Service a career.
- Strong desire to be part of a team achieving personal and company financial goals.
- Able to solve problems by thinking analytically and creatively.
- Familiar with the latest e-commerce trends.
- Regular and reliable attendance is an essential function of this position.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Inbound Customer Service Operations Manager
Full-Time
Ogden, UT, United States
Title: Inbound Customer Service Operations Manager
Location: Ogden, Utah
Employment Duration: Full-time
Reports to: Director of Operations
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for a self-motivated Customer Service Leader with a track record of building great teams. The right candidate will have experience developing future leaders and motivating teams, a strong sense of urgency, and the ability to improve operational efficiency through process improvement. Other critical success factors for this role include great problem-solving skills and the ability to think outside the box to resolve customer issues.
Responsibilities:
Qualifications:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Location: Ogden, Utah
Employment Duration: Full-time
Reports to: Director of Operations
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for a self-motivated Customer Service Leader with a track record of building great teams. The right candidate will have experience developing future leaders and motivating teams, a strong sense of urgency, and the ability to improve operational efficiency through process improvement. Other critical success factors for this role include great problem-solving skills and the ability to think outside the box to resolve customer issues.
Responsibilities:
- Prepare and implement action plans to meet productivity, quality, and customer satisfaction goals
- Develop and coach inbound email and phone teams, including supervisors and team leads
- Provide ongoing feedback on the quality of calls and emails to drive continuous improvement
- Review the performance of staff, identifying training needs to close performance gaps
- Identify trends to determine system improvements and implement change
- Ensure appropriate resources are available to meet changing customer service requirements and volume demands
- Coordinate and implement incentive programs, including monthly bonuses and recognition to drive both team and individual performance
- Hold regular meetings to discuss performance trends and discuss corporate and local initiatives
- When appropriate, handle complex customer complaints, inquiries and escalations
- Collaborate with leadership team to meet business objectives
- Make autonomous decisions that reflect company policies and culture
Qualifications:
- 5+ years of customer service management experience, with proven leadership track record and verifiable history of managing a successful, high volume inbound teams
- 3+ years of experience in call centers with 100+ employees
- Ability to adapt to changing environments and “roll up your sleeves” – this role is very “hands on”
- Proven coaching skills that can impact both front-line agents and develop supervisors
- BS/BA degree or equivalent experience (i.e. 5+ years industry experience in lieu of degree)
- Proficiency in MS Office suite and excellent oral and written communication skills
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Inbound Sales Consultant
Part-Time
Ogden, UT, United States
Title: Inbound Sales Consultant
Location: Ogden, Utah
Employment Duration: Part-time
Reports to: Operations Manager - Sales
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for motivated Inbound Sales consultants. The right candidate will have phone sales experience. He/she will have the ability to assess and meet needs, offer problem-solving solutions and thoughtfully maximize a sales process for the best possible outcome. Other critical success factors for this role include a competitive spirit, a great attitude and flexibility.
Key Job Duties:
Requirements:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Location: Ogden, Utah
Employment Duration: Part-time
Reports to: Operations Manager - Sales
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for motivated Inbound Sales consultants. The right candidate will have phone sales experience. He/she will have the ability to assess and meet needs, offer problem-solving solutions and thoughtfully maximize a sales process for the best possible outcome. Other critical success factors for this role include a competitive spirit, a great attitude and flexibility.
Key Job Duties:
- Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions.
- Meet key sales performance indicators, including close rate and net sales revenue.
- Project a professional company image through phone and email interactions.
- Recognize, document and alert supervisors of trends in customer calls.
- Uphold high customer service standards.
Requirements:
- Excellent communication and relationship building skills.
- Passion for helping customers.
- Desire to make Customer Service a career.
- Sales experience, preferably in a call center.
- A successful track record working in a high volume environment.
- Strong desire to be part of a team achieving personal and company financial goals.
- Able to solve problems by thinking analytically and creatively.
- Familiar with the latest e-commerce trends.
- Regular and reliable attendance is an essential function of this position.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Sales Consultant
Full-Time
Ogden, UT, United States
Wayfair, the largest online-only retailer of home furnishings and house wares in the United States, is looking for motivated Inbound Sales consultants. The right candidate will have phone sales experience. He/she will have the ability to assess and meet needs, offer problem-solving solutions and thoughtfully maximize a sales process for the best possible outcome. Other critical success factors for this role include a competitive spirit, a great attitude, flexibility, and an objective point of view on team performance.
Key Job Duties:
Requirements:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Key Job Duties:
- Use consultative sales approach to help customers in an inbound sales and service center explore product offerings and make purchase decisions.
- Meet key sales performance indicators, including close rate and net sales revenue.
- Project a professional company image through phone and email interactions.
- Recognize, document and alert supervisors of trends in customer calls.
- Uphold high customer service standards.
Requirements:
- Excellent communication and relationship building skills.
- Passion for helping customers.
- Desire to make Customer Service a career.
- Sales experience, preferably in a call center.
- A successful track record working in a high volume environment.
- Strong desire to be part of a team achieving personal and company financial goals.
- Able to solve problems by thinking analytically and creatively.
- Familiar with the latest e-commerce trends.
- Regular and reliable attendance is an essential function of this position.
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We generated approximately $500 million in revenue in 2011 and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, performance-based bonus opportunity, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Come join us at http://www.wayfair.com/careers
Wayfair is an Equal Employment Opportunity (EEO) employer.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Copywriter, Wayfair
Full-Time
Boston, MA, United States
As a Copywriter at Wayfair, you’ll work to breathe life into a likeable new brand voice in all written and interactive mediums. This is a unique opportunity to be mentored by one of Boston’s leading Brand Directors and a hot shot team of (friendly) top-tier talent that will encourage your best work, not kill it.
If you have a passion for smart concepts, tight body copy and compelling calls to action -- as well as the gift of human empathy -- we want to hear from you. We’ll ask to see your portfolio of smart concepts and energetic writing.
REQUIREMENTS:
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
If you have a passion for smart concepts, tight body copy and compelling calls to action -- as well as the gift of human empathy -- we want to hear from you. We’ll ask to see your portfolio of smart concepts and energetic writing.
REQUIREMENTS:
- 1-2+ years ad agency or in-house agency experience preferred (we are open to other backgrounds)
- A portfolio that shows an understanding of the importance of the big idea (concepts) and/or the ability to write spirited, accurate copy that is dense with meaningful content
- Keen insights into human behavior: knowing what consumers find believable, interesting, attractive, provocative, compelling
- An interest in the Home space
- The ability and desire to connect aesthetic and language
- Preferred Education: advertising copywriting training and/or a BA in Liberal Arts / Humanities / English / Journalism
- A strong work ethic
- Ability to write in a (newly-developed) unique brand voice that conveys common sense, humor, honesty, accuracy, friendliness and humanity
- People skills that show good judgment and diplomacy working with others
- Excellent verbal and written communication skills.
- Grammar knowledge, spelling, punctuation and proofreading skills
- Attention to detail -- and willingness to find every one of them important
- Ability to juggle different assignments at once, set and meet deadlines, prioritize tasks and demonstrate multi-tasking skills
- Perform well under pressure and tight deadlines
- Bring a sense of humor
- Work as part of a creative/brand/design/partner team to develop breakthrough and “on-brand” messaging and final copy deliverables (including email campaigns, seasonal promotions, onsight copy)
- Work with internal partners to hatch fresh, insightful and actionable creative briefs and ideas based on input from others and personal research
- Assure accuracy, completeness, and neatness of own copy from initial submission through final copy and type proofs
- Meet copy deadlines or secure advance approval if additional time is needed
- Take thorough notes of meetings/feedback sessions for own reference
- Meet reasonable assignment deadlines with consistent and dependably high levels of performance
- Maintain a productive and harmonious relationship with supervisor and other members of the team
- Submit copy to the Senior Copywriter and/or Creative Director for review, feedback and comment
- Ensure that highest standards of creativity are maintained
- Keep on top of industry trends and embrace a willingness to grow and learn daily
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Jr. Designer/Web Production Artist
Full-Time
Boston, MA, United States
Jr. Designer/Web Production Artist
We are looking for a self-starting, enthusiastic, and detailed oriented designer to join our team full-time. In this role, you will be responsible for producing strong design solutions that adhere to brand guidelines and successfully meet business objectives. The ideal candidate will have an online portfolio that is creative, current, and inspired. A background in ecommerce is preferred.
Responsibilities:
We need to see your work to know if you are a fit for our team! Please submit a link to your online portfolio. The link can either be on your resume directly, or pasted into the ‘cover letter’ section of the wayfair.com/careers online application. Please note that only candidates with a portfolio of design work will be considered.
About Wayfair
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
We are looking for a self-starting, enthusiastic, and detailed oriented designer to join our team full-time. In this role, you will be responsible for producing strong design solutions that adhere to brand guidelines and successfully meet business objectives. The ideal candidate will have an online portfolio that is creative, current, and inspired. A background in ecommerce is preferred.
Responsibilities:
- Work on a variety of production-based, design projects (web, email, promotions).
- Follow brand guidelines, art direction, and collaborate with product managers, user experience, copywriters, and marketing groups to ensure design concepts deliver business goals.
- Help define and refine our visual language across all customer touch points.
- Bachelor’s degree or equivalent in graphic design, visual communication, or related field.
- 1-2 years of professional experience.
- Extremely proficient in Adobe Creative Suite. HTML/CSS skills are a plus.
- Ability to manage multiple projects, and thrive in a fast-paced, highly iterative environment.
- Strong talent for visual design, layout, and typography with excellent attention to detail.
- Strong desire to learn and grow.
- Exceptional interpersonal and collaborative skills.
We need to see your work to know if you are a fit for our team! Please submit a link to your online portfolio. The link can either be on your resume directly, or pasted into the ‘cover letter’ section of the wayfair.com/careers online application. Please note that only candidates with a portfolio of design work will be considered.
About Wayfair
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Style Director
Full-Time
Boston, MA, United States
Wayfair.com is offering an experienced Style Director the opportunity to help define the visual strategy and execution of a world-class home furnishings brand. Help us delight, surprise, inspire and entertain the Wayfair customer as we implement an ambitious visual and editorial content plan within the ecommerce experience. It is rare career opportunity to enter a newly established role and build a new brand underpinned by a robust business foundation, 9 years of company build-out, and news-making external investment.
The Wayfair Style Director’s primary responsibility is to oversee the execution of photographic imagery and video. This role requires a self-directed leader who will typically be working apart from the main office, whether in a local studio, in our out-of-state warehouse or on location. The successful candidate will execute on-brand visual content, without supervision, while leading a changeable group of freelance stylists, photographers, installers, assistants, etc. The Style Director reports to the Editorial Director and will help the Editorial Director conceptualize looks for editorial features, promotional spots and catalog. Because the Style Director is a new role, there will be an initial emphasis on establishing facilities, processes, and staff.
Responsibilities
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
The Wayfair Style Director’s primary responsibility is to oversee the execution of photographic imagery and video. This role requires a self-directed leader who will typically be working apart from the main office, whether in a local studio, in our out-of-state warehouse or on location. The successful candidate will execute on-brand visual content, without supervision, while leading a changeable group of freelance stylists, photographers, installers, assistants, etc. The Style Director reports to the Editorial Director and will help the Editorial Director conceptualize looks for editorial features, promotional spots and catalog. Because the Style Director is a new role, there will be an initial emphasis on establishing facilities, processes, and staff.
Responsibilities
- Help refine the brand’s visual voice through styling, photographic style, video production, site locations, and web feature functionality
- Oversee the execution of photographic and video content, ensuring it is arresting, immersive, engaging, service-oriented and on-brand
- Identify, hire, train and supervise a top-notch freelance staff of photographers, stylists, videographers, and others to execute visual content
- Organize and supervise shoots
- Ensure visual content is on-brand and of highest quality. Ensure visual content for editorial features communicates story messages
- Creative collaboration and ideation of approaches to various site features
- Create work-flow processes for visual content
- Develop off-site facilities and sets
- Manage multiple projects and deadlines simultaneously
- Be an industry leader in interior design presentation and styling trends
- Be game for doing everything from steaming curtains to thinking through high-concept promotional campaigns
- Travel involved
- 10+ years experience in style direction/art direction for shelter editorial or home category retail/catalog. Must demonstrate ability to think editorially.
- Deep experience in leading creative teams, motivating everyone to highest quality while working within budget and time parameters
- Able to work very collaboratively, particularly in the planning process, but able to execute without supervision
- Excellent written and verbal communication skills
- Visionary leader who can take a project and run with it
- Strong portfolio of styled interiors, particularly those that reflect branding
- Rolodex of stylists, photographers, location scouts, etc.
- Interested in the high-growth ecommerce sector
- Keen awareness of home retail and shelter editorial brands (traditional and on-line)
- Creative and inventive to the core
- Enthusiasm, a positive attitude
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Development Manager
Full-Time
Boston, MA, United States
We are looking to expand our technology team by bringing on board our next Development Manager. This role is not a coding role and will be heavy in strategy and direction. However, it is critical that the right candidate have a coding background and has been part of a high-traffic consumer facing product or web property.
Check out this video for a flavor of our engineering team, and read on below for what makes us different:
http://www.youtube.com/watch?v=5kQzsYjF7GQ
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Check out this video for a flavor of our engineering team, and read on below for what makes us different:
http://www.youtube.com/watch?v=5kQzsYjF7GQ
Responsibilities include:
- Oversee a moderate sized team to lead them to successful software delivery
- Understand our needs, risks and making appropriate technology decisions
- Build web-based ecommerce applications to be integrated with and enhance our current platform
- Work with several large and complex SQL Databases
- Develop software algorithms to streamline back end business workflow
- Produce robust, elegant and scalable software that performs well under high load
- Be creative and resourceful to solve complex business challenges
- BA/BS degree in Computer Science, Mathematics or Engineering from a 4-year college or university
- Exceptional problem solving and analytical skills
- Demonstrated ability as a software developer in at least one programming language
- Experience coding Internet applications that interact heavily with a database
- Strong ability with SQL, databases and writing high-performance queries and stored procedures
- Comfortable with writing effective web GUI relying on minimal client-side technology
- A high degree of technical aptitude and troubleshooting skills
- Familiarity with TCP/IP and Ethernet networks a plus
- Experience authoring client-side tools with JavaScript/AJAX a plus Other traits we look for:
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humor
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Junior Web Operations Engineer
Full-Time
Boston, MA, United States
At Wayfair, we are looking to grow our systems administration team by bringing on board a talented individual seeking broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform. Most of our major projects center around a re-assessment of the web site infrastructure to allow us to distribute load around the world, scale up to handle constant traffic growth, and minimize page load times.
Questions to think about…
Things you’ll play with…Mongodb/couchdb/Nginx/lighttpd/haproxy/Graphite/cacti/Puppet/PHP
Check out this video for a flavor of our team:
http://www.youtube.com/watch?v=65gbuhSYVXs
Qualifications:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Questions to think about…
- What is the absolute fastest way to show a high resolution image to visitors in Germany and Australia when it was uploaded in Boston? What if 5000 users in each location request it at the same time?
- How could you make changes to a page appear immediately to an end user without them having to refresh or reset their browser cache in Chrome? Is the solution different for IE? How could you do it on an iPhone?
- How would you incorporate teleportation technology to improve site performance and brand reliability? If you had access to a teleportation machine where would you go first?
- Re-engineer traffic pre-processing and load balancing by deploying BSD PF servers and merging HA Proxy and NGINX functionality into a single service.
- Upgrade to FreeBSD v9 and finish virtualizing servers using Xen and Dell blade centers.
- Stand up Xen clusters and our Web stack - PF, NGINX, and PHP farms - on the West Coast, Europe, and Australia to support traffic localization and our international domains.
- Find ways to reduce overall page load times by analyzing performance and http routing through the entire stack (NGINX, HA Proxy, Lighttpd), PHP code performance, and MSSQL database calls.
- Build a functionality testing platform with Selenium and Watir that will integrate with SVN to allow developers to build tests alongside their code, monitor our main production websites, and simulate flash traffic loads.
- Integrate Puppet, SCCM, Xen and Nagios together with our internal ticket system and SVN to ensure that we consistently and accurately monitor and manage our infrastructure.
Things you’ll play with…Mongodb/couchdb/Nginx/lighttpd/haproxy/Graphite/cacti/Puppet/PHP
Check out this video for a flavor of our team:
http://www.youtube.com/watch?v=65gbuhSYVXs
Qualifications:
- BA or BS degree from a 4-year college or university
- Understanding of Linux/BSD technologies
- Scripting ability, especially using shell, C and PHP a large plus
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humor
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Open Source / PHP Engineer
Full-Time
Boston, MA, United States
Wayfair is looking to expand its technology team by bringing on board a PHP Developer who has experience in software engineering, the Internet and an interest in ecommerce systems. Our broad product diversity and innovative business model pushes the limits of software innovation and creative problem solving in the retail industry. If you enjoy solving complex business problems through software innovation, now is the time to join.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Responsibilities include:
- Building web-based, PHP centric, ecommerce applications to be integrated with and enhance our current platform
- Working with several large and complex SQL Databases
- Developing software algorithms to streamline back end business workflow
- Producing robust, elegant and scalable software that performs well under high load
- Being creative and resourceful to solve complex business challenges
- Understanding our needs, risks and making appropriate technology decisions
- 3-5+ years of PHP or Open Source Web Development experience (either demonstrable personal project work or within the industry)
- BA/BS degree in Computer Science, Mathematics or Engineering from a 4-year college or university
- Exceptional problem solving and analytical skills
- Demonstrated ability as a software developer in at least one programming language
- Experience coding Internet applications that interact heavily with a database
- Strong ability with SQL, databases and writing high-performance queries and stored procedures
- Comfortable with writing effective web GUI relying on minimal client-side technology
- A high degree of technical aptitude and troubleshooting skills
- Familiarity with TCP/IP and Ethernet networks a plus
- Experience authoring client-side tools with JavaScript/AJAX a plus
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humor
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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PHP Developer
Full-Time
Boston, MA, United States
Wayfair is looking to expand its technology team by bringing on board a PHP Developer who has experience in software engineering, the Internet and an interest in ecommerce systems. Our broad product diversity and innovative business model pushes the limits of software innovation and creative problem solving in the retail industry. If you enjoy solving complex business problems through software innovation, now is the time to join.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities include:
- Building web-based, PHP centric, ecommerce applications to be integrated with and enhance our current platform
- Working with several large and complex SQL Databases
- Developing software algorithms to streamline back end business workflow
- Producing robust, elegant and scalable software that performs well under high load
- Being creative and resourceful to solve complex business challenges
- Understanding our needs, risks and making appropriate technology decisions
- 3-5+ years of PHP or Open Source Web Development experience (either demonstrable personal project work or within the industry)
- BA/BS degree in Computer Science, Mathematics or Engineering from a 4-year college or university
- Exceptional problem solving and analytical skills
- Demonstrated ability as a software developer in at least one programming language
- Experience coding Internet applications that interact heavily with a database
- Strong ability with SQL, databases and writing high-performance queries and stored procedures
- Comfortable with writing effective web GUI relying on minimal client-side technology
- A high degree of technical aptitude and troubleshooting skills
- Familiarity with TCP/IP and Ethernet networks a plus
- Experience authoring client-side tools with JavaScript/AJAX a plus
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humor
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Platform Lead, Shared Support
Full-Time
Boston, MA, United States
· Work with Shared Support Service Owners (desktop/NOC/frontline) to develop key areas to monitor, measure, and report upon
· Develop and maintain documented formal procedures for consistency and increased productivity
· Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships
· Analyze and review actual service performance against SLAs
· Contribute to the technical direction and strategy of Shared Support teams
· Assist in building qualified teams through innovative hiring and training techniques
· Deliver excellent customer service to facilitate accomplishment of critical business goals
· Participate, as appropriate, in cross-functional incident and/or problem management initiatives to ensure continuity of services
· Develop a system to perform audits of associated systems and processes
· Report status and issues to Leads/Management promptly
· Assist in validating system and service upgrade strategies
· Monitor and maintain IT equipment lifecycles
· Mentor and develop junior staff
· Ability to lift up to 40 lbs.
· Other duties as assigned
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
· Develop and maintain documented formal procedures for consistency and increased productivity
· Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships
· Analyze and review actual service performance against SLAs
· Contribute to the technical direction and strategy of Shared Support teams
· Assist in building qualified teams through innovative hiring and training techniques
· Deliver excellent customer service to facilitate accomplishment of critical business goals
· Participate, as appropriate, in cross-functional incident and/or problem management initiatives to ensure continuity of services
· Develop a system to perform audits of associated systems and processes
· Report status and issues to Leads/Management promptly
· Assist in validating system and service upgrade strategies
· Monitor and maintain IT equipment lifecycles
· Mentor and develop junior staff
· Ability to lift up to 40 lbs.
· Other duties as assigned
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Progressive Non-Dogmatic Software Engineer
Full-Time
Boston, MA, United States
Wayfair is a leader in the ecommerce space for things for the home (couches, end tables, lamps, and literally 3.1 million other items)...and #51 overall in the ecommerce rankings. HOWEVER, we're still small with that startup feel within engineering (~45 coders). We're even in a continuous deployment model as we've always been.
We're looking for sharp, logical thinkers who aren't married to a particular language and can easily adapt to our mix of PHP, Python, ASP, Hadoop/Mapreduce/Java, and even a little C++ underneath it all. We have a massive amount of data under all of this so good SQL skills (of any kind) would be ideal as well.
Projects include working on our main ecommerce site to deliver a more engaging ecomm experience for our customers. As you’ll see from the new site design, we’ve abandoned the busyness that plagues most sites (even the big ones) and we’re working to more effectively court our users during their online experience. We have many concurrent projects currently that include everything from our revolutionary recommendation engine to the nano-second processing of orders.
*** This position is on-site at our Boston, MA headquarters - not a freelance / remote opportunity ***
We don't care what language you grew up with...we have a wide array of technologies here. OO skills are great, SQL is a must, scripting language experience as well.
Check out our live blog that gives insight to what we do and why: http://engineering.wayfair.com
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
We're looking for sharp, logical thinkers who aren't married to a particular language and can easily adapt to our mix of PHP, Python, ASP, Hadoop/Mapreduce/Java, and even a little C++ underneath it all. We have a massive amount of data under all of this so good SQL skills (of any kind) would be ideal as well.
Projects include working on our main ecommerce site to deliver a more engaging ecomm experience for our customers. As you’ll see from the new site design, we’ve abandoned the busyness that plagues most sites (even the big ones) and we’re working to more effectively court our users during their online experience. We have many concurrent projects currently that include everything from our revolutionary recommendation engine to the nano-second processing of orders.
*** This position is on-site at our Boston, MA headquarters - not a freelance / remote opportunity ***
We don't care what language you grew up with...we have a wide array of technologies here. OO skills are great, SQL is a must, scripting language experience as well.
Check out our live blog that gives insight to what we do and why: http://engineering.wayfair.com
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
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Senior Software Engineer
Full-Time
Boston, MA, United States
How would you like to have been amongst the first hundred engineers at Amazon? Google? Facebook? We believe that joining Wayfair holds a similar opportunity for you.
Check out this video for a flavor of our engineering team, and read on below for what makes us different:
http://www.youtube.com/watch?v=5kQzsYjF7GQ
What makes innovative, fast-paced Internet development at Wayfair different from traditional enterprise software development elsewhere?
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Check out this video for a flavor of our engineering team, and read on below for what makes us different:
http://www.youtube.com/watch?v=5kQzsYjF7GQ
What makes innovative, fast-paced Internet development at Wayfair different from traditional enterprise software development elsewhere?
- You will be involved for the full project lifecycle – from concept to deployment – not just a step along the way.
- You’ll work together with business leaders to brainstorm on how to solve the challenge at hand – not just take notes on decisions that have already been made.
- You’ll be exposed to the full spectrum of technologies involved, from the database to server-side business logic, to client-side user interface.
- You’ll be surrounded by a world class team of some of the brightest Internet engineers around.
- You’ll have easy access to upper management who WANT to hear your ideas for process and tools improvement.
- Building web-based ecommerce applications to be integrated with and enhance our current platform
- Working with several large and complex SQL Databases
- Developing software algorithms to streamline back end business workflow
- Producing robust, elegant and scalable software that performs well under high load
- Being creative and resourceful to solve complex business challenges
- Understanding our needs, risks and making appropriate technology decisions
- Ability to interface effectively with business partners and employ a consultative approach to solving business challenges
- Act as “go-to” resource for both junior team members and upper management
- 5-7+ years of Web Development experience (either demonstrable personal project work or within the industry)
- BA/BS degree in Computer Science, Mathematics or Engineering from a 4-year college or university
- Exceptional problem solving and analytical skills
- Strong experience coding Internet applications that interact heavily with a database
- Expertise with SQL, databases and writing high-performance queries and stored procedures
- Comfortable with writing effective web GUI relying on minimal client-side technology
- Track record of producing significant products in a user-heavy internet environment
- Strong business acumen; ability to work effectively cross-departmentally
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Software Engineer
Full-Time
Boston, MA, United States
We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one?
We are hiring engineers like they’re an endangered species: carefully, methodically, and with utmost appreciation of all their beauty and splendor.
What makes innovative, fast-paced Internet development at Wayfair different from the other guys?
http://www.youtube.com/watch?v=SRV985rb3Eo
http://engineering.wayfair.com/
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
We are hiring engineers like they’re an endangered species: carefully, methodically, and with utmost appreciation of all their beauty and splendor.
What makes innovative, fast-paced Internet development at Wayfair different from the other guys?
- You will be involved for the full project lifecycle from concept to deployment, instead of just one step along the way.
- You’ll partner directly with business leaders to brainstorm on how to solve the challenge at hand, instead of just taking notes on decisions that have already been made.
- You’ll be exposed to the full spectrum of technologies involved, from the database to server-side business logic, to client-side user interface.
- You’ll be deploying projects that touch 4 million unique users per month, in a company that’s growing at a rate of 50% per year.
- We hate walls. So we don’t have any. (Well, just the ones the block the outdoors. But even those are floor-to-ceiling windows.) You’ll have easy access to anyone and everyone in the business.
- Writing code and collaborating with business leaders to create a robust, high volume website with a variety of languages and tools.
- Working with our large-scale SQL databases to create the best performing ecommerce site for our customers.
- Creating algorithms that will allow the Wayfair site to work optimally under high volume.
- Tackling some of the most complex engineering tasks as we reach Amazon, eBay, Netflix-type scale.
- Unlocking your imagination to help foster a progressive Sillicon-Valley like culture right here in Boston.
- 3+ years of Web Development experience (either demonstrable personal project work or within the industry.)
- BA/BS degree from a 4-year college or university.
- Strong ability with SQL databases and writing high-performance queries and stored procedures.
- Flexible and adaptable. Comfortable working in a fast-paced, changing and emerging business.
- Down to earth, sense of humor, and nice. (We have a strictly enforced “no jerk” policy.)
- Ability to converse and build rapport with non-technical people.
http://www.youtube.com/watch?v=SRV985rb3Eo
http://engineering.wayfair.com/
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Software Support Engineer (3rd Shift)
Full-Time
Boston, MA, United States
Wayfair is a leader in the ecommerce space for things for the home (couches, end tables, lamps, and literally 3.1 million other items)...and #51 overall in the ecommerce rankings. HOWEVER, we still have that startup feel within engineering (~65 coders). We're even in a continuous deployment model as we've always been.
Our European market is growing fast and we need to hire a really sharp engineer who can work from 2am – 10am, weekdays, to support our application environment (SQL, ASP, PHP) and some aspects of the public facing infrastructure.
This is a support position and will be really critical to our smooth operation of the Wayfair.com site. Changes to the production code, manipulation of the database, and critical decision making will be a part of the position. This is *not* just another operator role, you will have impact on our most crucial systems.
We're looking for sharp, logical thinkers who aren't married to a particular language and can easily adapt to our mix of PHP, Python, ASP, Hadoop/Mapreduce/Java, and even a little C++ underneath it all. We have a massive amount of data under all of this so good SQL skills (of any kind) would be ideal as well.
*** This position is on-site at our Boston, MA headquarters - not a freelance / remote opportunity ***
*** This is not a work-at-home role - you will work out of the main office in Boston ****
We don't care what language you grew up with...we have a wide array of technologies here. SQL is a must, scripting language experience is a nice-to-have.
Check out our live blog that gives insight to what we do and why: http://engineering.wayfair.com
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Our European market is growing fast and we need to hire a really sharp engineer who can work from 2am – 10am, weekdays, to support our application environment (SQL, ASP, PHP) and some aspects of the public facing infrastructure.
This is a support position and will be really critical to our smooth operation of the Wayfair.com site. Changes to the production code, manipulation of the database, and critical decision making will be a part of the position. This is *not* just another operator role, you will have impact on our most crucial systems.
We're looking for sharp, logical thinkers who aren't married to a particular language and can easily adapt to our mix of PHP, Python, ASP, Hadoop/Mapreduce/Java, and even a little C++ underneath it all. We have a massive amount of data under all of this so good SQL skills (of any kind) would be ideal as well.
*** This position is on-site at our Boston, MA headquarters - not a freelance / remote opportunity ***
*** This is not a work-at-home role - you will work out of the main office in Boston ****
We don't care what language you grew up with...we have a wide array of technologies here. SQL is a must, scripting language experience is a nice-to-have.
Check out our live blog that gives insight to what we do and why: http://engineering.wayfair.com
About Wayfair:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Web Operations Engineer
Full-Time
Boston, MA, United States
At Wayfair, we are looking to grow our systems administration team by bringing on board a talented individual seeking broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform. Most of our major projects center around a re-assessment of the web site infrastructure to allow us to distribute load around the world, scale up to handle constant traffic growth, and minimize page load times. Some of our bigger projects are to:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
- Re-engineer traffic pre-processing and load balancing by deploying BSD PF servers and merging HA Proxy and NGINX functionality into a single service.
- Upgrade to FreeBSD v9 and finish virtualizing servers using Xen and Dell blade centers.
- Stand up Xen clusters and our Web stack - PF, NGINX, and PHP farms - on the West Coast, Europe, and Australia to support traffic localization and our international domains.
- Find ways to reduce overall page load times by analyzing performance and http routing through the entire stack (NGINX, HA Proxy, Lighttpd), PHP code performance, and MSSQL database calls.
- Build a functionality testing platform with Selenium and Watir that will integrate with SVN to allow developers to build tests alongside their code, monitor our main production websites, and simulate flash traffic loads.
- Integrate Puppet, SCCM, Xen and Nagios together with our internal ticket system and SVN to ensure that we consistently and accurately monitor and manage our infrastructure.
- Managing and growing the production systems environment using puppet and xen cloud.
- Migrate existing systems that are not converted to puppet and document the system configuration.
- Troubleshoot and Resolve technical issues that affect the production environment.
- Implement and test new systems and configurations as needed (like Varnish,RabbitMQ,Cassandra,Nginx to name a few)
- Performing all other related duties as assigned by manager
- BA or BS degree from a 4-year college or university
- Understanding of Linux/BSD technologies
- Knowledge and some experience with Linux/BSD and Web Servers (Apache/Lighttpd/Ningx)
- Familiarity with IP and Ethernet networks
- Familiar with email, FTP and HTTP
- Experience working with Unix scripts and automation tools, such as Puppet, Chef, CFEngine
- Experience working in virtualized environments, such as Xen, VMWare, VirtualBox
- Scripting ability, especially using shell, C and PHP a large plus
- Excellent interpersonal and team building skills
- An easy-going attitude and strong sense of humor
- A positive, people-oriented and energetic attitude
- An analytical, creative, and innovative approach to solving problems
- An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Accounts Payable Analyst
Full-Time
Boston, MA, United States
Wayfair is currently seeking an Entry Level Accounts Payable Analyst. This role will be instrumental in processing accurate and timely payments to a set group of our vendors. This person will work cross-functionally to ensure that Wayfair maintains strong vendor relationships and improves operational processes and technology. The Accounts Payable Analyst must be self-motivated, dedicated and hard working.
Along with a team of AP Analysts he/she will be expected to develop and oversee the successful delivery of the following:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
Along with a team of AP Analysts he/she will be expected to develop and oversee the successful delivery of the following:
- Verifying and Approving Vendor Invoices
- Collection of missing costs at month end
- Managing payment schedule for 800+ Wayfair Vendors
- Performing Monthly Reconciliation of credit card charges
- Reviewing of vendor statements at month end
- Negotiating and collecting credits due from set assigned vendors
- Analyzing Margins for set vendors
- Responding to any/all vendor phone calls/emails
- Bachelor’s Degree required, preferably in Finance, Accounting or Business
- Strong analytical and problem solving skills
- Experience working in a highly detail-oriented environment
- Strong proficiency with MS Office, especially MS Excel
- Proven communication skills both on the phone and email
- Ability to stay consistently positive, people-oriented and energetic
- Strong work ethic and a history of meeting tight deadlines
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
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Finance Intern
Intern
Boston, MA, United States
Wayfair is currently seeking a Finance Intern for the summer. This position will be responsible for closing all open invoices in preparation for transition to new accounting software. This person will play an integral role in driving a major software overhaul and gain experience in the areas of technology, vendor relations, analysis and corporate finance.
Note: This is a full-time, paid internship requiring a 40 hour per week and an ability to start w/in 2 weeks.
Responsibilities
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
Note: This is a full-time, paid internship requiring a 40 hour per week and an ability to start w/in 2 weeks.
Responsibilities
- Analyzing open invoices and credits to determine if they are still outstanding
- Communicating with suppliers to reconcile our account
- Developing and maintaining strong relatinships with external parties
- Documenting and tracking all write-offs and write-ups
- Partnering with AP Analysts to meet team objectives
- Superior organization skills
- Strong proficiency with MS Office, especially MS Excel
- Proven communication skills both on the phone and email
- Ability to influence and develop a rapport with external parties
- Strong work ethic and a history of meeting tight deadlines
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel:http://www.youtube.com/therealwayfair
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Analyst, Customer Retention Marketing
Full-Time
Boston, MA, United States
Wayfair's Customer Retention team is looking for someone with experience or interest in database marketing who wants to take our success to the next level. This is a dynamic role with great potential to impact the company's growth. The Retention team uses customer demographic and behavioral data to produce personalized, targeted lifecycle marketing campaigns across advertising channels. As a retention analyst you will be responsible for helping craft email marketing campaigns for specific customer segments and analyzing their ROI.
Responsibilities include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities include:
- Own P&L responsibility for defined customer segments
- Develop email marketing campaign plans using analytic tools to model expected outcomes and analyze campaign performance
- Define and implement A/B and multivariate testing plans
- Optimize campaigns rigorously to maximize repeat customer rate and customer lifetime value
- Identify new opportunities to retain existing customers
- Communicate trends, opportunities, and actions taken to business managers
- Represent and promote the Wayfair Customer Retention team and its initiatives to the company
- Build reports and analyses in Excel
- Experience with or interest in internet marketing (1-2 years of experience)
- Excellent interpersonal and team building skills
- Positive, people-oriented, and energetic attitude
- Analytical, creative, and innovative approach to solving problems
- Interest in a test-and-learn, statistics-based approach to program development
- Interest in working hard, being challenged in a fast-paced environment, and having fun while doing it
- Bachelor's degree in Economics, Mathematics, Computer Science, Business, or Marketing preferred
- Prior experience or interest in retail/home décor a plus
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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German-Speaking Operations Analyst (Entry Level)
Full-Time
Boston, MA, United States
The ideal candidate will be detail oriented, have a high level of both German and English written and spoken German language skills, and is extremely motivated. This role will have plenty of support and access to senior management. Being able to learn quickly will be a key to success.
Responsibilities Include:
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
Responsibilities Include:
- Performing Quality Assurance checks on our German online product library
- Adding and translating general product information in both German and English
- Using HTML to create website product presentations
- Product image manipulation and creation
- Classing and attributing products to create easily searchable websites
- Developing/Improving site category structure to create intuitive web navigation capabilities
- Research and analysis of competitor sites to enhance product presentation
- Performing competitive pricing and margin analysis for a wide variety of products
- Gathering information from outside suppliers and prepping info for cross-functional teams
- Native German language skills
- In-depth experience with internet navigation and utilization
- Experience with computer software (MS Office, Outlook)
- Effective verbal skills
- Positive, people oriented, and energetic
- Demonstration of innovative problem-solving skills
- Detail-oriented
- Ability to demonstrate independent work ethic
- A desire to contribute to and grow with a rising online retailer
Wayfair is the largest online-only retailer of home furnishings and house wares in the United States. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded top-tier talent, Wayfair would like to hear from you. We own and operate Wayfair, AllModern, and Joss & Main. We are on target for approximately $500 million in revenue and currently employ over 800 employees in offices located in Boston, Utah, Kentucky, the U.K, Germany, Ireland and Australia. Wayfair was founded in 2002 and is privately held and profitable. We offer competitive salaries, comprehensive benefits, pre-IPO equity, a long-term and sustainable, next-generation, e-commerce business model as well as surprising and generous perks designed to attract and retain the brightest people who are incredibly excited about what they do. Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us at http://www.wayfair.com/careers.
Wayfair does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Wayfair will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
Visit our Site: http://www.wayfair.com
Find us on Facebook: http://www.facebook.com/wayfair
Follow us on Twitter: http://www.twitter.com/wayfair
Check out our YouTube Channel: http://www.youtube.com/therealwayfair
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Wayfair is the second largest Internet retailer of house wares and furnishings in the United States. Our mission is to become the first in the world. We’re looking for the brightest, sharpest, most creative minds in every field to help. Are you one? If you like transparency, friendliness, a relaxed but results-driven work environment filled with like-minded talent, Wayfair would like to hear from you.
You’ll hit the ground running at Wayfair! We don’t believe in gradual ramp up periods nor do we believe in top-down management. We empower everyone—right out of school—with the levers and decision-making authority to make an immediate impact on our business. We expect people to make mistakes and learn from them rapidly. We provide real-time mentorship in our open, collaborative work environment and also formal training with Wayfair University.
We encourage people to take on more responsibility rapidly and try different roles. So, you’ll have every opportunity to move your career in the direction your talents take you.
We have many opportunities in Boston for Class of 2012 undergraduates starting over the summer of 2012. New graduates join us in Engineering, Category Management, or Business Analytics. See the Campus job descriptions for more information on each and apply for whichever you think is the best fit. We’ll help you find your way from there. If you are bright, ambitious, and looking to grow, there is a place for you at Wayfair!
Open Positions for the Class of 2012
Wayfair on Campus in 2012
| Feb 1 | Cornell |
| Feb 8-9 | Carnegie Mellon |
| Feb 16 | WPI |
| Mar 15 | Wentworth Institute of Technology |