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Sense Guard Smart Water Security

Sense Guard Smart Water Security

$453.99

Rated 4 out of 5 stars.

01/05/2019
Fantastic Informant! needs slight adjustments
After having installed this product over a month a ago, I wanted to give this product some time to adjust to/learn my system to see what it was cable of. Everything seems to work great as far as the controller goes. I feel more secure when I leave my house that I can remotely shut off the main water supply and monitor my system. If your Controller is in the basement, like mine is, you will need a strong WiFi signal throughout your house to be able to use the functions. For Installation- Very easy for a DIY install if you have some basic plumbing knowledge. However, depending on your pipes and location needs, you might need to purchase the mounting bracket separately, not included with the product (not clearly indicated, "needed" or "sold separately"). Extremely upsetting to find out you need a special ordered bracket while in the middle of your install, thus leaving your water system in jeopardy (so heavy it could break your pipes and leaving you with "off measurements"). For the Application portion of this product it seems that some software updates need to be made. 1. Every time I receive a notification from the Grohe Ondus App the language is in German and cannot be changed or updated; I have checked all my settings on my phone and tablet. I have them connected to my Grohe system and can confirm both phone and tablet receive notifications in German only (It is not just a "my phone only" thing), despite selecting "English" during the initial set-up process. This isn't a deal breaker as when you open the actual application the notification is half english and half german, so at least you can gain an idea of what it's trying to tell you. However, had I paid for this system- I might be singing a different tune! 2. I did have a small water flow detected and possible leak (Ended up being the faucet wasn't turned off all the way-small drip). When opening the message in the app, there is a "Help" button for troubleshooting/locating the leak yourself. I love this feature! However, as mentioned above- the first paragraph is in English and the rest of the troubleshooting tips were in German. 3. The "gallons used per day" offered on the app can use some adjustment. The daily tally does not have a reset. For example, if you use ten gallons on day one, you will wake up on day two with "10 gallons used," (despite no water used yet) and your first gallon that day used will start at "11 total." It would be nice it the daily total reset to zero every 24 hours and perhaps offered a different tally of "lifetime use" simultaneously. 4. Another complaint is that once you select "mark as read" on a message in the app, that message will disappear and will be gone forever as there are no archives for messages and you will be never be able to refer back to them.
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