Fortunately, this product was extremely easy to install as I was able to use the same supports that existed from a previous tower. This made installation very simple and very fast.
Unfortunately, my contractor was wearing a zippered jacket when he tried to attach the unit to the wall. He scratched the stainless. But upon installation, the scratches weren't visible. Because it's stainless steel, it naturally shows water spots very easily. I have used WD-40 on my stainless appliances from time to time and I found it to be very effective. That said I'm not a contractor so I don't know if this is an appropriate cleaning method.
I had a heck of a time, though, turning the thing on and laugh as I write about it. Reading really is fundamental! I always read the instructions before trying to operate anything mechanical. I didn't this time and became soaked in the process of trying to take a shower before even stepping into the shower. Also, the icons are teeny tiny ones and almost impossible to see without a headlamp and magnifying glass. That said I'm old and that could be my problem. Lol.
Also, this item is a great bang for the buck as they say. Had I not been able to find another tower that appealed to me? I would've had to rip the wall and tile out to install a regular showerhead. So glad this was a great option.
But I still don't understand everyone's fascination with body jets.