Customers highly praise the product's appearance, style, and size, noting it is adorable, cute, and perfect for various decor styles, especially coastal themes. The material is generally well-received, with many appreciating the rattan texture and quality. The product is also considered a good value, with some reviewers noting it is affordable and comparable to more expensive options. However, some customers have mixed opinions on the material, with one reviewer describing the wicker as plastic-like and another finding the rattan not sturdy.