Customers find the product to be visually appealing, with many describing the lamps as beautiful, gorgeous, and stylish. The quality is generally considered good, with sturdy construction and high-quality materials. However, there are mixed opinions regarding the design, specifically the placement of the electrical cord at the top of the lamp rather than the base, which some find distracting. Some customers also reported issues with damaged or defective items upon arrival, though customer service was often praised for resolving these issues. The value is considered good by many.