I hate leaving anything by five star reviews, but I cant ignore the issues I had with this mirror.
Pros The mirror is HUGE, heavy, sturdy, and STUNNING! Its absolutely a statement piece, and being made of real wood instead of particle board makes a ton of difference in quality. I absolutely love the mirror, and it is true to the pictures online. Double and triple check the measurements because its HUGE.
Cons The mirror took 5 12 weeks to arrive. I ordered my mirror on 623 and received shipment notification on 625, upon which my 504 payment was charged. I was told it would arrive between 73 and 710, so I figured it would be the 10th. No problem. Totally understand we are in a pandemic and shipping is crazy. I get an email on 79 saying my item will arrive the following morning (a Friday). I then receive an email later that evening that it will still be arriving the following day, but in the evening. No problem. Well, the 10th came and went, and no mirror. The shipping company had closed for the day, and was closed the weekend. Monday comes, and the shipping company says they have no idea where my item it, but the Wayfair app is telling me it is still scheduled for delivery on the 10th. Another day goes by, and my account is now updated to the 14th. Never arrives. After hours on hold with Wayfair over a few days, and several emails, I was told they had to open a claim with their freight department to see where my mirror was and it would take ANOTHER 3-5 BUSINESS DAYS! Mind you, Wayfair has now had my money for several weeks and cant seem to find my item. Five days go by, and nothing. I call as soon as they open and get someone. They apologize, offer me 20 discount, and ship me another mirror which will take another two weeks. Fine.
Well, I finally received my mirror on 731, and would you believe IT CAME DAMAGED! Plus, the shipping box was impeccable, which makes me think the item was damaged before it was packaged, so shame on the seller. Another call and email to Wayfair, and they offered me another discount.
Overall, I very well may have had terrible luck, and the Wayfair team is always polite, but this was a HORRIBLE experience and has left a bad taste in my mouth. Had the mirror come without the damage, hands down it would be five stars. In all fairness, since I dont know where the fault lies regarding the missing first mirror, I am only deducting one star. But I wanted to leave three stars for the damage and delay.
Just know that these things can happen, so be wary when making a large purchase online.
Two pictures show the damage, and one picture shows the color.