Special Nonexistent Furniture
Meet the Team
That rare kind of c-suite executive:
​The one that sits next to you.
 
At Wayfair, there are no corner offices. In fact, there are no offices at all. We support an open, transparent workplace where leaders mentor the 2,000 bright talents that sit among them - and vice versa.
Executive Leadership
Niraj Shah
Chief Executive Officer, Co-Chairman and Co-Founder
Niraj Shah co-founded Wayfair with Steve Conine in 2002 and the pair rapidly grew the business to become the largest online retailer of home furnishings and home items in the U.S., surpassing $900 million in annual sales in 2013. Before founding Wayfair, Niraj was CEO and co-founder of Simplify Mobile, an enterprise software company which was sold in 2001. Prior to that, he served as Entrepreneur-in-Residence at Greylock Partners, COO and a member of the Board of Directors at iXL, a publicly traded global technology consulting firm, and the CEO and co-founder of Spinners, which was sold to iXL in 1998.  Niraj holds a B.S. in engineering from Cornell University, and lives in Boston, Massachusetts with his wife and two children.
Favorite Wayfair Purchase:
 
Steve Conine
Co-Chairman, Chief Technology Officer and Co-Founder
Steve Conine co-founded Wayfair with Niraj Shah in 2002. He currently leads development of the architecting and software systems that give Wayfair a technological edge in the online retail business. Prior to that, Steve was a co-founder, board member and Chief Technology Officer of Simplify Mobile. Before starting Simplify Mobile, he served as Chief Operating Officer for the London office of iXL, a publicly traded global technology consulting firm. Steve also previously co-founded and served as a top executive of Spinners Incorporated, an IT services firm, which was sold to iXL in 1998. Steve holds a B.S. in engineering from Cornell University, and lives in Boston, Massachusetts with his wife and three children.
Favorite Wayfair Purchase:
 
Paul Drappi
Vice President of Sales and Service
Paul Drappi oversees Customer Service and Sales for all of Wayfair's U.S. and European brands.  Hired in 2003 to handle Customer Service and Operations for the AV category, Paul played a multi-faceted role as the company grew, acting as a Buyer for key categories, managing supplier relationships and day-to-day supplier performance, as well as helping to implement logistics solutions.  Paul was promoted through the ranks to manage Sales and Service operations in Boston, and he led the launch of operations in Galway, Ireland and Ogden, Utah, as well as the scaling of company's B2B Account Management Programs.  According to Paul, his crowning career achievement is finding his wife Emily at Wayfair.  Paul received his B.A. from Trinity College in 2002 and lives with his family in Wayland.  
Favorite Wayfair Purchase:
 
Michael Fleisher
Chief Financial Officer
Michael Fleisher drives finance, mergers & acquisitions, and business strategy for Wayfair. Prior to joining Wayfair.com, Michael served as Warner Music Group's (WMG) Vice Chairman, Strategy and Operations, where he oversaw the company's global corporate strategy and operations. Before WMG, Michael served as Chairman and CEO of Gartner, Inc., the world's leading technology research group where he led the company's initial public offering and its move to the New York Stock Exchange. Michael's previous business experience includes roles at Bain Capital and Bain & Company. He holds a B.S. in economics from the Wharton School of Business at the University of Pennsylvania. Michael splits his time between Wayfair's Boston and New York offices and resides in Brooklyn, New York with his family.   
Favorite Wayfair Purchase:
 
Nancy Go
Vice President of Brand Marketing
Nancy Go drives brand awareness and customer marketing for Wayfair. She oversees consumer research, television ad development, media buying, and strategic partnerships. Nancy joined Wayfair from Procter & Gamble where she spent six years working on new brand launches and marketing innovations for the company's Venus and Gillette brands. Prior to Proctor & Gamble, Nancy worked in management consulting at The Parthenon Group. Nancy holds a B.S. from Duke University and an M.B.A. from Stanford University. Nancy lives outside of Boston with her husband and two daughters. 
Favorite Wayfair Purchase:
 
Mike Henriques
Vice President of International, Australia
Mike Henriques oversees the day-to-day operations of Wayfair Australia, while driving the brand's strategic growth. In his prior role, Mike served as Managing Director for Wayfair Australia, where he laid the foundation in the establishment of the brand and spearheaded growth of the company in the Oceanic region. Before joining Wayfair, Mike spent nine years working in the e-commerce travel industry, holding various leadership roles in the software and technology field. Mike earned his B.A. from the University of New South Wales in Information Systems and an M.I.S. from the University of New South Wales. He lives with his family in Sydney's inner west.
Favorite Wayfair Purchase:
 
Brad Johnson
Vice President of Partner Sales and Operations
Brad Johnson oversees the company's retail partner channel business, Canadian go-to-market strategy, and fulfillment services.  Previously, he founded and led operations for Intrepid Learning Solutions, the foremost provider of consulting, outsourcing and research training services.  Brad has more than 15 years of experience in starting-up companies and managing businesses at EMC, PepsiCo, Polaroid, and KPMG with seven years spent internationally. He is a strategy advisor to Sequoyah, a leading Danish company in the gems and precious metals market, and serves as an advisor to other start-up and early stage companies. Johnson holds an M.B.A. from the University of Virginia Darden School and is a CPA. Brad and his partner live in Boston and enjoy spending time in Maine.
Favorite Wayfair Purchase:
 
John S. Kim
Vice President of Pricing
John S. Kim leads pricing and profitability globally for Wayfair. Previously, he led the Clinton Foundation's Applied Analytics Team and managed the Ethiopia office for its health access initiative. He also directed e-commerce for Horizon Hobby and worked as a consultant at Bain & Company in its Private Equity Group and e-commerce practice. John holds an M.B.A. from Harvard Business School and graduated summa cum laude  from the University of Illinois at Urbana-Champaign with a  B.S. in Finance. He and his wife are the proud parents of three young kids and live in Wellesley, Massachusetts.
Favorite Wayfair Purchase:
 
Eric Klose
Vice President of Special Projects
Eric Klose drives special projects and initiatives across the organization. He recently led Wayfair's international expansion and operations for Wayfair.co.uk, Wayfair.de and Wayfair.com.au. Eric joined Wayfair in 2003 as a customer service representative and grew within the company to head up marketing, merchandising and supplier relations. He played a key role in scaling Wayfair from a small group of independent e-commerce sites into the largest online home goods retailer in the U.S. During the past decade, Eric has performed many roles across the organization. Eric graduated from Bates College with degrees in physics and history. He and his wife live in Boston, Massachusetts. 
Favorite Wayfair Purchase:
 
Greg Konicki
Vice President of Warehouse Operations
Greg Konicki oversees Warehouse Operations for all of Wayfair's US brands. He leads the design and implementation of distribution centers in both Kentucky and Utah along with multiple expansions in both locations. After 23 years with UPS, Greg came aboard in 2010 as Director to create a US fulfillment strategy to reduce the order fulfillment cycle time and prepare Wayfair for significant growth in the warehousing and distribution arena. Greg attended The Ohio State University and holds a degree in Industrial and Systems Engineering.  
Favorite Wayfair Purchase:
 
Christiane Lemieux
Executive Creative Director
Christiane Lemieux provides creative direction and vision across Wayfair's growing portfolio of home lifestyle brands. Christiane began her career in fashion working as a fabric assistant for Isaac Mizrahi and then as an assistant designer of women's woven clothing, fabric design and product development for the Gap. Wooed by the world of home furnishings, she took a position as Design Director with Portico, a New York-based home company, and fell in love with the permanence and craftsmanship of home design. In 2000, Christiane launched DwellStudio, a lifestyle retail brand known for groundbreaking design and impeccable quality in modern home furnishings. A native of Ottawa, Canada, Christiane is a graduate of Queen's University in Kingston, Canada and Parsons School of Design in New York.  She resides in New York's Soho neighborhood with her family. 
Favorite Wayfair Purchase:
 
Ed Macri
Senior Vice President of Marketing and Analytics
Ed Macri joined Wayfair in 2007 to launch its enterprise Business Intelligence group which he oversees today, as well as Brand, Direct, and Loyalty Marketing across Wayfair's brands and geographies. Prior to Wayfair, Ed held marketing positions at IBM-Emptoris, an enterprise supply chain software provider, and Digitas, where he advised major brands including AT&T and Bayer. He started his career in software development and product management at Bain & Company. Ed holds a B.A. from Dartmouth College and an M.B.A. from MIT Sloan School of Management.
Favorite Wayfair Purchase:
 
Nicholas Malone
Chief Administrative Officer
Nicholas Malone oversees the finance, legal, human resources and real estate functions of the business. He began his tenure at Wayfair as CFO and Vice President of Finance in 2005 and helped the company grow from $40 million in revenue to over $800 million in annual revenue.  Prior to joining Wayfair, Nick was the Finance head of an IT Services Division of Siemens AG. He has also held Vice President of Finance roles at Mercator Software and Enhance Financial Services Group and served as the Chief Financial Officer at SYNNAP, a startup web hosting company.  Nick started his career in the financial services industry at PaineWeber/UBS. He earned a B.S.B.A. in Accounting from American University, an M.B.A. from Fordham University and attended an International Graduate Program at Georgetown University in Oxford, England. Nick lives just outside of Boston with his wife and three children.   
Favorite Wayfair Purchase:
 
John Mulliken
Senior Vice President of Strategic Initiatives 
John Mulliken leads international operations for Wayfair and spearheads the development of new lifestyle brands and other consumer growth opportunities across the organization. In 2010, John founded Joss & Main, Wayfair's private sale site for the home which now has more than seven million members. In 2013, he drove the creation of Birch Lane, and led the integration of DwellStudio into Wayfair's growing portfolio of lifestyle brands.  He now is responsible for Wayfair's operations in Europe and Australia, as well as Joss & Main globally.  A management consultant for more than a decade, John most recently was a Principal at The Boston Consulting Group where he was a leader of the multi-channel retail group and on the leadership team of the Global Center for Consumer Insight. He also held executive leadership roles at two internet start-ups. John received an M.B.A. from the London Business School and a B.A. in mathematics from Reed College. Originally from New York City, John and his family live in Boston and London.
Favorite Wayfair Purchase:
 
Steve Oblak
Senior Vice President and General Manager of Wayfair.com
​Steve Oblak drives overall strategy and execution for Wayfair.com. He also leads Wayfair's Category Director, Buying, Site Merchandising, Supplier Management and Daily Sales teams, and oversees the AllModern.com and Wayfairsupply.com businesses. Steve joined Wayfair in 2009 from River West Brands, where he was on the management team of an early-stage venture focused on acquiring and re-commercializing dormant consumer brands. Steve previously served as a Senior Director at FutureBrand Worldwide, a global brand management consultancy practice of Interpublic Group. He began his career in consulting in the International Financial Services practice at the Corporate Executive Board. Steve has a B.A. from Hamilton College and an M.B.A. from Northwestern University
Favorite Wayfair Purchase:
 
Mike O'Hanlon
Vice President of Corporate and Business Development 
Michael O'Hanlon is responsible for developing and executing the company's M&A strategy as well as developing key strategic partnerships, including online marketplace relationships with Wal-Mart, Staples, Tesco, Sears, Best Buy, Amazon, eBay, and content partnerships with Coastal Living, Sunset and This Old House.  Michael also founded and continues to lead the Wayfair Media Solutions. Earlier in his Wayfair career, Michael launched Wayfair's European business in UK and Germany and led the company's buying team, managing relationships with over 3,000 suppliers across 24 categories.  Before joining Wayfair in 2006, Michael spent more than 11 years as an investment banker and spent six years as a submarine officer in the U.S. Navy. Michael earned an M.B.A. from Rensselaer Polytechnic Institute and a B.S. in Nuclear Engineering from the University of Virginia. He lives just south of Boston with his wife and four children. 
Favorite Wayfair Purchase:
 
Mike O'Hara
Vice President of Product Development 
Mike O'Hara oversees product development for the company's portfolio of brands which includes product management, storefront engineering, search and recommendations, mobile and creative and graphic design. Mike re-joined the Wayfair founders in 2003 after working with Niraj and Steve in various prior companies, including Spinners and IXL. Mike started his career in New York City working in management consulting and soon after shifted his focus to software development for the Internet. For the next seven years he worked as a consultant to design, build and improve applications for companies in San Francisco, London and Boston. Mike earned a B.S. in engineering from Cornell University. 
Favorite Wayfair Purchase:
 
David Raymond
Vice President of Operations Process Improvement 
David Raymond leads merchandising operations and heads the operations process transformation team. Dave began his career as a consultant, spending five years at PricewaterhouseCoopers and IBM, implementing large scale CRM packages. He subsequently served as Director of Software Implementation for Arrowstream, where he led client engagements and product management for their supply chain management software used by Wendy's, Applebee's and other leading foodservice companies. Dave earned a B.S. from Columbia University and an M.B.A. from the Yale School of Management. 
Favorite Wayfair Purchase:
 
James Savarese
Chief Operating Officer 
James Savarese oversees Wayfair's key operations worldwide.  He is responsible for sales, customer service, product merchandising and production, logistics and supply chain, offshore operations, and third-party partner revenue programs. Prior to joining Wayfair in 2008, James spent seven years at Arrowstream, a supply chain services and software company. As a founding member, James held several positions, including SVP Products & Services where he was the General Manager, responsible for client services, product management, data analytics and engineering. Prior to Arrowstream, he was a Global Client Partner at iXL. James also spent nine years as a management and economic consultant with Deloitte Consulting and PA Consulting Group. James earned a B.A. from Dartmouth College and an M.B.A. from The University of Chicago.  James lives in Wellesley, Massachusetts with his wife and daughter.   
Favorite Wayfair Purchase:
 
Laura Scott
Vice President of Supplier Operations and Logistics
Laura Scott leads fulfillment operations for Wayfair's portfolio of home brands. She joined Wayfair in 2009 and has been working with her team and thousands of supplier partners to make Wayfair a world class e-commerce operation. Before Wayfair, Laura led the operations of a manufacturing and direct retail company in New Hampshire and a non-profit youth organization in Vermont. She earned an M.B.A. from the Tuck School of Business at Dartmouth College and a B.S. from University of Vermont. In addition to her work at Wayfair, Laura is a mother to two children and a Labrador retriever, and also serves on the board of directors for FamilyAid Boston.
Favorite Wayfair Purchase:
 
Joel Stevensen
Vice President of Financial Planning and Analysis
Joel Stevenson is responsible for Wayfair's financial planning and analysis. He previously served as Vice President of International where he led the growth of Wayfair UK. Before that, Joel led the company's Home Improvement division which more than doubled under his leadership, generating annual revenues of more than $100 million. Prior to joining Wayfair, Joel was the Director of Chain Accounts at Arrowstream, a supply chain services and software company. Prior to Arrowstream, Joel was a consultant at ZS Associates, a leading US sales and marketing consulting firm. Joel earned an M.B.A. from the Yale School of Management, a B.S. in Business Administration from the University of Illinois and studied Chinese at Harvard-Beijing Academy. He lives in Massachusetts with his wife and four children. 
Favorite Wayfair Purchase:
 
Brian Thornfeldt
Vice President of Lifestyle Brands
Brian Thornfeldt manages day-to-day operations in New York, is responsible for the business plan as well as financial results. Brian partners with design, product development, marketing, and operations to assist in supporting the growth of the brand.  In his most recent role, Brian served as Senior Director of buying and merchandising with Wayfair, coordinating cross-functional projects between several teams to maximize customer engagement and profitability. Prior to overseeing buying and merchandising, Brian was a Director within the Category Management function of Wayfair where he was responsible for a $200M+ P&L. Brian graduated from Hamilton College with a B.A. in Economics and received his M.B.A. from Northeastern University.  He and his wife live in Boston and New York City with their two young children. 
Favorite Wayfair Purchase:
 
Paul Toms
Vice President of Strategic Initiatives and Joss & Main North America
Paul Toms leads the overall business strategy for Joss & Main and has direct responsibility for the P&L, buying, marketing and operations to help support the growth of the brand. Paul joined Wayfair in 2007 and grew within the company, leading Business Intelligence and Marketing functions along the way.  In 2011, Paul joined Joss & Main as the senior director of marketing, where he played a cornerstone role in the growth of the brand, developing strategies and teams focused on new member acquisition, member engagement, product development, and pricing analytics. Paul graduated from Boston University with a B.A. in Economics and lives in Boston with his wife and son and their dog, Brooks.
Favorite Wayfair Purchase:
 
Sarah Dignan Whitman
Vice President of AllModern and Wayfair Supply
Sarah is the Vice President and General Manager of the AllModern.com and WayfairSupply.com businesses. She directly oversees the Category Management, Site Management, and Promotions and Email Marketing teams and is responsible for the development and growth of the two sites and brands. She joined Wayfair in 2010 and spent her first few years at the company focused on establishing and expanding the AllModern business. She also assumed leadership over Wayfair Supply following its launch in 2013. Prior to joining Wayfair, Sarah spent several years working in marketing and business development in various early stage ventures. Sarah earned an M.B.A. from the Booth School of Business at the University of Chicago and a B.A. from George Washington University. Sarah currently lives in South Boston with her husband.
Favorite Wayfair Purchase: