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Muse Living Room Collection by SoFab

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Wayfair's Manufacturer Insights

When it comes to shopping for furniture, we know that first-hand experience is important in helping you make an informed decision about the item you are purchasing. Wayfair has independently evaluated this brand — no money was exchanged, no favors were fulfilled—so that you can shop with confidence. More Info



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30-Day Return Policy


Overall Rating


Based on 163 reviews


Customer Photos

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  1.0 star
Nightmare Sofa from West Hartford, CT on 09/22/2014 – Verified Buyer
I honestly have no idea how this sofa has so many positive ratings-- this sofa has been the worst internet purchase we've ever made. I've never written a product review before, but I am now, in the hope that no on else buys this terrible sofa. To start, one of the sofa seat pieces they shipped to us was badly broken, so we had to wait several days for a replacement sofa seat. And then the fun really began. When we unpacked the new piece, something that looked like a cashew nut fell out of -- on close inspection, it appeared to be a larvae of some kind. The new piece did not match its counterpart in many ways -- one piece would have velcro, the other wouldn't. One piece had the screw holes as described in the instructions, the other was missing the holes--or so we thought. We later realized the holes were there, they were just hidden beneath the fabric, which we then needed to cut. Worst of all, when we went to screw in the legs, the new piece had a wooden support piece blocking one of the holes! It's truly incredible that two supposedly identical pieces could have so many discrepancies. We ended up having to drill a new hole, though at that point, we really wanted to return the sofa--however, with Wayfair's ridiculous policy that you need to pay the cost of shipping the sofa back, it wouldn't have been much a refund. So we've kept this sofa, and it has proven to be deeply uncomfortable (and at this point, we want to be pleased!). The sofa cushions need to be shoved back in place literally every day. You need to sit right on the center of a cushion if you don't want it to slip out from under you. Even when you do sit on the center of the cushion, it's simply uncomfortable. My husband and I are both small, slight people, and the cushions sink so much under our weight-- again, I really have no idea how people find this comfortable. DO NOT BUY.
Was this helpful? Yes 70 No 3
  3.0 stars
Sofab Muse Sofa Amusing... from New York, NY on 01/15/2014 – Verified Buyer
I will echo a lot of the other reviewers' comments: this is a very comfy couch--good support, the fabric feels nice BUT...

The cushions do not stay in place. Sit on the couch for a while, shift a bit and when you get up the cushions are all squirrely and out of place. I have thought about attaching Velcro to them to keep them in place. But that, for me, was not the big issue. We assembled the sofa correctly--the directions are a bit challenging to follow and you end up in part using common sense. You can find a helpful video assembly demo on YouTube (http:youtu.be7EEWaeQplOU).

One week after receiving the couch we had a pretty tame holiday party. An average size friend sat on the arm of the couch and we heard a loud POP! The arm had broken and collapsed. We were embarrassed, irritated (at the guest and the manufacturer) and afraid the whole thing would give way. With a bit of effort I got the company to replace the broken section of couch free of charge. We'll see how this works when it arrives--i just ordered the part today.

The couch has little vinyl or nylon studs on the bottom of the legs to protect your floor. Problem is, on our hardwood floors, the couch suddenly becomes a carnival ride--sliding all over our living room. I had to attach some small pieces of rubber mat on the bottom of the legs to keep that sucker in one place.

Would I recommend this to a friend or buy it again I seriously doubt it.
Was this helpful? Yes 40 No 1
  5.0 stars
LOVE the Muse Loveseat from Boulder, CO on 10/13/2014 – Verified Buyer
We are so excited to have this stunning piece of furniture in our house! We love it so much that we actually bought the matching couch! The picture doesn't do it justice as the color is more beautiful in person. This is a nice, neutral shad that looks great with any color throw, pillow or room decor. We had never bought a couch on line, but the quality, comfort, and ease it took to put this love seat together was one of a kind. The material is very soft and plush and the comfort level of the pillows is not to soft or not too hard, but just right! My mom and I put this together in less than 30 minutes and were sitting on it and enjoying coffee in no time. The description on line is extremely accurate and I have had tons of compliments on this love seat. Everyone thinks it's from a high end store, but little do they know, we saved tons of money and get to enjoy this stylish and cozy couch!
Was this helpful? Yes 36 No 0
  1.0 star
Mrs. from Apple Valley, MN on 09/25/2014
I ordered the sofa for my mom who is in assisted living in Apple Valley, Mn. She is 85 yrs old and has Alzheimer's and the sofa came broken. I live in Washington state and I immediately got on the phone to call Wayfair from the man we hired to put it together for her. That's right, you have to put this couch together , it came in 6 pieces! Anyway, I called Wayfair to see if we can have the broken piece replaces ASAP due to my moms current couch was hauled away earlier that day, they said no they couldn't do that and if they sent her a new couch we would have to pay $350 to expedite it with no guarantee that she would get it anytime soon. I refused and to pay that extra amount stating that it was not our fault it came damaged and they said it was not their fault either!!! Long story short and nearly 2 hrs later, I asked for a refund and they complied but refused to pick up the couch!! They said it was broken and they did not want it!! So now we have to pay to have the couch hauled off!! This experience ended up costing my 85 yr old mother money and then has to buy another couch elsewhere.. DONT BUY FROM WAYFAIR!! THEY HAVE HORRIBLE CUSTOMER SERVICE AND REFUSED TO HELP AT ALL.
Was this helpful? Yes 35 No 2
  4.0 stars
Comfy sofa from Santa Rosa, CA on 08/05/2013 – Verified Buyer
This sofa arrive quickly and with all parts. Alone, it was a little bit of a struggle to put together as some of the directions were unclear about the orientation of a part, but once it was together it is very comfortable and sturdy.
Was this helpful? Yes 23 No 0
  5.0 stars
Good couch from Portage, MI on 11/21/2014
When this arrived I questioned why I purchased a couch that I would have to build. However, it is sturdy, soft and will work perfect. It's a loveseat but exactly what we needed in our smaller room.

Great value, looks nice
Seems are velcro - so some misalignment but that is in the back
Was this helpful? Yes 19 No 0
  5.0 stars
Much better than I imagined. from Colonia, NJ on 05/13/2015 – Verified Buyer
I had some reservations about a put it together yourself loveseat but I have a very narrow stairwell that I needed to navigate. I read the reviews and took a chance. Assembly was very easy and quality was much better than I expected. I carried the boxes up the stairs by myself and fully assembled the sofa in less than 20 minutes. The fabric is soft and the cushions comfortable. Once assembled you can't tell that it came in 6 pieces. It is solid and is as good as a factory assembled unit. I would buy this again.
Was this helpful? Yes 14 No 0
  4.0 stars
Gorgeous color from Carlsbad, CA on 02/21/2014 – Verified Buyer
This color is not brown, but not grey. It resides somewhere in-between. I call the color Mushroom. Easy to assemble, however getting the cushions into the covers proved tricky for us, since some had lost their vacuum compression during shipping. You may need to work with the cushions some to get the fabric to lay right. Also, the furniture is quite light so it moves easily on our hardwood floors. Final comment that impacted us and may you, is that there is a center support that is unattractive black metal, so if the back of the furniture is exposed to the room, it will be noticeable. So if you plan to have this furniture back up to a wall, no problem. Otherwise, take this into consideration.
Was this helpful? Yes 9 No 0
  4.0 stars
Pleasantly Surprised from Hutchinson, MN on 08/21/2013 – Verified Buyer
I was a little worried about buying a couch without actually sitting on it, but I was surprised by how comfy it is. It took longer to put together than the directions said, but it wasn't too complicated. This couch is much sturdier than other couches I looked at in traditional stores. I have a couple reasons for my choice. I have two big dogs and I didn't want to invest a lot into a couch that I may have to replace in five years. And this one was in my price range, plus it was shipped for free. Also my doorways are much smaller than the average door and the fact that it came in pieces was a big bonus. It was also packaged extremely well. In fact, I saved some of the inner packaging to reuse later. I am definitely buying from this brand again.
Was this helpful? Yes 10 No 0
  4.0 stars
Great for the money from Florida on 09/11/2013
I like this sofa. It was a little trickier to put together than expected. One of the bolts wouldn't thread through its hole. It took my husband numerous tries and finally taking out another bolt to swap places to make it work. The only other complaint is that because the bottom of the sofa is 2 pieces the middle cushion sits a little higher than the outer cushions. Which is fine if you're sitting but can make it a little uncomfortable when lying down. The color is a little darker than the picture more brown than tan but for the price I didn't care. I think it's a great sofa and would recommend it.it is comfortable to sit on seems to be be good quality. Seems like it should hold up well for a long time.
Was this helpful? Yes 8 No 0

Questions & Answers

Q. "Is the cover of the cushions removable?"
A. "The cover can be removed from the cushions."
— Adam from Wayfair
Q. "What is the upholstery made of?"
A. "The upholstery is made from an ultra plush polyester."
— Lauren from Wayfair
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