Special Nonexistent Furniture

Catnapper Warranty Information

Warranty Information for your Catnapper Furniture

catnapper Catnapper furniture designs and engineers each item with the highest standards so you, the original purchaser, have the assurance of a quality product. In the rare event of a problem with any of the Catnapper products, they offer a Limited Warranty for piece of mind. Wayfair is excited to be able to offer high quality furniture from Catnapper.
Limited Warranty Terms and Conditions
LIMITED-LIFETIME WARRANTY: Recliner Mechanisms
  • CATNAPPER’S Limited Lifetime Warranty covers the patented parts of the mechanism against manufacturing and material defects for the useful life of the product when used in a normal manner. This warranty is provided to the original consumer purchaser only and does not apply to rental, business, commercial, institutional or other non-residential users. CATNAPPER will pay the costs of labor and shipping and handling to repair or replace the defective part(s) for one (1) year from the date of the original purchase. CATNAPPER will supply the part(s) as long as they are available. The term “Limited” means the warranty does not cover neglect, accident, fire, exposure to extreme temperature or humidity, unauthorized repairs or alterations, abuse, misuse or the normal wear from use. After one (1) year, the shipping cost will be the responsibility of the consumer.
3-YEAR LIMITED WARRANTY / Cushioning
  • The seat cushion foams and filling materials are warranted against defective material or workmanship for a period of three (3) years from the date of the original purchase. With normal use softening will occur. Softening is not considered a manufacturing defect under this warranty. During the three (3) year period of time, CATNAPPER will provide a replacement of the defective part. Labor and shipping and handling charges are covered for one (1) year from the date of the original purchase.
5-YEAR LIMITED WARRANTY / Frames
  • All CATNAPPER frames upholstered in its original fabric are warranted to be free of defects in workmanship and materials for a period of five (5) years from the date of purchase by the original consumer purchaser.
5-YEAR LIMITED WARRANTY / Springs and Sleeper Mechanisms
  • CATNAPPER’S warranty on springs and sleeper mechanisms covers the patented parts of the mechanisms against manufacturing and material defects for five (5) years when used in a normal manner. This warranty is provided to the original consumer purchaser only and does not apply to rental, business, commercial, institutional or other non-residential users. CATNAPPER will pay the costs of labor and shipping and handling to repair or replace the defective part(s) for one (1) year from the date of the original purchase. CATNAPPER will supply the part(s) as long as they are available. After one (1) year, the shipping cost will be the responsibility of the consumer.
5-YEAR LIMITED WARRANTY / Sleeper Mattresses
  • Sleeper mattresses have a five (5) year Limited Warranty against defects. The warranty begins on the original purchase date. During the first year of use, the mattress will be repaired or replaced at no charge to the purchaser. After the first year of use, the mattress will be replaced on a pro-rated basis. CATNAPPER will pay the cost of shipping and handling for one (1) year from the date of the original purchase.
1-YEAR LIMITED WARRANTY / Fabrics
  • The upholstery fabric used on your furniture has a Limited Warranty for one (1) year from the date of purchase. This warranty covers:
  • Seam Failure
  • Fabric Separation
  • Nap Loss
  • CATNAPPER will pay for labor costs and shipping and handling charges for defects covered by the fabric warranty. The warranty is limited to the repair or replacement of the defective fabric only. Improper cleaning or chemical treatment invalidates this warranty. The fabric warranty does not cover piling, fading or shrinkage.
1-YEAR LIMITED WARRANTY / Leather
  • CATNAPPER offers a one (1) year Limited Warranty from the date of original purchase for repair or replacement of leather parts against manufacturing or material defects. Since leather is a result of nature, no two pieces of leather are alike and as such, they have natural markings and grain variation, which are not considered defects. The leather warranty will be voided if evidence is found of excessive soiling, improper cleaning, abuse or where the leather has had a chemical treatment applied by the retail dealer or the consumer.
3-YEAR LIMITED WARRANTY / Electric Motors and Systems
  • Electric motors and electrical systems have a Limited Warranty for three (3) years from the date of original purchase. CATNAPPER will repair or replace the defective part during this period of time. However, all labor and charges after one (1) year will be the responsibility of the consumer.
1-YEAR LIMITED WARRANTY
  • All other parts not specifically listed as being warranted are covered on a one (1) year Limited Warranty against defective material or workmanship. This warranty is limited to repair or replacement of the defective part such as latches, table tops, shields and hinges. CATNAPPER will pay the costs of the labor and shipping and handling of these charges for one (1) year.

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