babyletto Nara Glider in Mocha - M6887MO

Product Review

I purchased this glider (along with the matching Kyoto ottoman) for my unborn son's nursery.[...]This glider is an excellent size and the sleek design will make it fit into any nursery or room perfectly! It glides very smooth along with the ottoman. It is a tad on the firm side and I do wish it were a little more plush; however, I know over time it will soften up some. The soft cushion included with the glider makes it extra comfortable! Very happy they included that for extra back support! The fabric is very smooth and soft and easy to clean (big plus!).The only real negative comment I can say about this glider is that it does have a very strong odor when first unpacked. I didn't notice it at first until I put it in the nursery and walked in there the next day. I decided to leave the two windows open and turn on the ceiling fan each day and have done so for the last 5 days. It has definitely helped "air out" the glider and ottoman and the chemical odor has subsided. This smell is to expected though with some furniture and would not deter me from purchasing this glider and ottoman!Overall, I am very pleased with my purchase and could not have found a better glider and ottoman! I highly recommend it!

Service Review

I received the glider within 2 weeks of purchasing, as promised. It arrived very well packed and had no damage present. The only drawback to the delivery was the actual delivery driver. Since it is a larger item and arrives via freight truck, they call ahead to schedule delivery. My delivery was scheduled for between 10am-3pm. The driver did not show up until 5:30pm. I called the freight company twice making sure the delivery was still on for that day, they were very friendly; however, they assured me he would be there "any minute" and "within the hour" and he did come- just two hours late. That is; however, the actual delivery company's fault and not the manufacturer.