Swanstone Classics Swantile Tub Wall Kit
Poor customer service from Swanstone
snow golfer from Lancaster NY
Purchased from local dealer..got it home and found it had hole in side soap dish. Contacted dealer who reordered..arrived 10 days later. I went to pick up new unit..opened box to replace piece needed to find same thing. Being a 5 piece unit, what was happening was the side pieces were sliding into each other during shipping and puncturing the soap holder. The dealer witnessed this first hand. They contacted Swanstone to replace it again..that was new years eve day. They would have rep contact dealer...they claimed new rep for area and never contacted dealer 1 week later. By now I was out of patience and demanded dealer contact them on a monday...have it to their store by 5 pm on wednesday. I would pick up 9am thursday. Swanstone contacted dealer and told them the earliest they could have it to them was the following mid week. The dealer NY Kitchen and Bath was more than helpful and took care of me giving great deal on tile...now a happy camper
Love my SwanTile Tub surround!
baritone blues from Londonderry, NH
I did not want tile because of the possible mold issue. This Swan Tile surround looks like tile, has a lovely gleam and in biscuit matched my new whirlpool tub (biscuit also). We had it installed by our contractor for the very best results. Highly recommend this product. Nice solid walls.