Just FYI, the couch is darker than it appears in the picture. But we still love it. The directions were vague and did not explain how to unfold the couch into a bed. After calling the manufacturer and waiting 7 hours for them to call me back, I found out that you simply need to pull the back support forward and THEN push back. The couch is firm and for this reason would not let anyone sleep on it for long. But we are mostly going to be using it as a couch, so firmness is good. The only true down-fall, as I see it, is the fact that there is VELCRO on the actual couch itself (to hold the arm-rests in place). If better designed, they would've put the rough velcro on the arm-rests, NOT the bed. All in all, good quality and nice appearance."..." Read more
- lucylu in california