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|Style: Contemporary||Upholstery Color: 1: Black|
|Upholstery Color: 2: Brown||Upholstery Color: 3: White|
|Pattern: Solid||Upholstery Material: Faux leather|
|Orientation: Reversible||Configuration: Sofa/Chaise sectionals|
|Modular: Yes||Country of Manufacture: China|
|Assembly Required: Yes||Additional Parts Required: Yes|
|Product Warranty: 6 months|
The single worst transaction experience Ive ever had...
Mitun from Atlanta, GA– Verified Buyer
So this review is both for the sectional and my shopping experience. I want to be clear, i really do like the couch. Looks great, great support and easy to assemble and clean, this could have been the perfect experience but unfortunately every time I look at the couch I wished I had purchased it elsewhere...here is why....
Extremely low quality support mechanism
Colleen Slonski from Faro, YT– Verified Buyer
The support under the seat cushions is made of some kind of wide elastic or vinlyl, weaved together like on real cheap patio chairs. I cant see this lasting I will have to rebuild it somehow because I would have to pay to ship it back. I would be out several hundred dollars and still have no livingroom furniture. Before ordering this, I would recommend you ask for photos of underneath the cushions. There is also nothing to keep the pieces from sliding away from each other.
I really like the modular sectional
Sandra from Pennsylvania– Verified Buyer
I got the sectional sooner than expected. It was easy to put together. It was packaged good and in good shape. I am really happy with the sectional. It is very nice and well made. It is made in Cina. It is comfortable and priced right. I was surprised how comfortable it is and I like how it has a modern look. I was also surpried that the ottoman and pillows came with it. There is good stoage with ottoman. The only thing I don't like is the feet being plastic, they should be rubber as so they don't slide around. You have to be careful not to screw the legs in too tight or you could ruin the legs, so not to break it - be careful. Otherwise, I am happy with the sectional. it came with a cover to velcro the snaps once it is put together, with is a nice feature.
Good Products, Best Prices, Excellent Services, Trusted site.
Hung from Springfield, VA– Verified Buyer
We've been looking for a living room set with leather or some things similar for easy cleaning and very firm seating cushions. We could not find it locally, so we went searching online, thinking nothing to loose, since we can't find it here.
Should have done my homework
Nisa from Nyack, NY– Verified Buyer
This is made of bonded leather which is quite different from top grain leather. Bonded leather is a process by which leather scraps are bonded together with glue and put on a fabric backing. This means that repairs are next to impossible and the white color has been chipping off in places : ( We've had this set for 1 1/2 years and it looks like we've had it for 100. There are just straps holding the seat cushions. These straps are stapled into the wood frame and pop out every so often. Do yourselves a favor and spring for a top grain leather couch or a pleather couch.
Mohammad from Seattle, WA
This looks great - the bonded leather is also of good quality, but the cushion may sink over time. Also, Mor Furniture at Kent WA had it for $599 during the 4th of July sale.
Stephanie from Hortonville, WI– Verified Buyer
I have owned this set over a year now. It was easy to put together. So far the leather has held up good and the set still looks very nice. The reason for 4 stars is the lining on the back rest cushions has torn in a couple of places. Overall, I have no regrets that I went with this set.
Bobkona Modular Sectional
Elizabeth from Metairie, LA– Verified Buyer
This sectional is not at all what I expected. The quality of the material is not what it should have been for the amount of money I paid for this item. It looks and feels cheap. The dimensions listed must be inaccurate because it is small which is not what I wanted. I paid extra for set up and the guys who came to deliver and assemble were rude and needed a bath. They hurriedly put it together, not asking which end to put where. When I told them to do it my way, as requested, they took issue with me! Overall, I will think twice about purchasing a large ticket item from this website again. I would have been better off ordering from Rooms To Go and I am sure that I would have not experienced what I did.
jamie from hopedale, MA– Verified Buyer
This sectional looks cream in photo but is a bright white. Stains extremely easily with just about anything and unfortunately isn't so comfortable that it makes up for the cheap leather. My fiance's belt even left a mark that won't budge. Wouldn't buy again even if I was paid. Looks great from afar and is a good size for my awkwardly shaped living room.
Making a corrected statement!
Jessica Stewart from Ruckersville, Va– Verified Buyer
I stated how I loved the sofa in my first review and stated the problems in which I had with the sofa. Well once that message got back to customer service, I recieved a message right away. I was told that they were sorry for the pillows, and wanted me to send them some pictures of the pillows so that they could send me out some new pillows, or give me a partial refund, or allow me to send the sofa back free of charge and get something else! I was very happy with the degree of concern they showed with my being happy with my purchase! Way to go Wayfair! Two thumbs up! Love my sofa with my new pillows on the way, and the great Customer Satisfaction skills displayed on your behalf!