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Direct Clean Face Direct Vent Gas Fireplace by Napoleon


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Direct Clean Face Direct Vent Gas Fireplace

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Return Policy

We want you to love it. If you don't, you may return your purchase within 30 days of delivery. All you need to do is visit our Self-Service Return Center for instructions. Return credits are issued within 24 hours once the item is received and inspected. Please note that shipping charges are non-refundable. The cost of return shipping will be deducted from your refund. 30-Day Return Policy


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Based on 7 reviews

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  4.0 Stars
All parts not included from Peoria, AZ on 01/03/2012 – Verified Buyer
The fireplace arrived just as pictured. Fireplace did not come with all parts needed to install. We had to place an additional order for an exhaust part which was an additional 115 before work could be completed. This was very upsetting. Besides that we feel it was a good value for the price. (minus the additional required part we had to buy) Now that it is up, it is lovely and we enjoy it very much.
Was this helpful? Yes 7 No 0
  4.0 Stars
Great Fireplace, poorly shipped from Gloucester, ON on 12/02/2014 – Verified Buyer
We love this fireplace, and got it for an amazing deal...however when it was delivered to the UPS store there was virtually no protective packaging, just some cardboard covering the corners and then wrapped in plastic. The UPS guy said we were very lucky the glass didn't break. Pros: Great heat Cons: not much protective packaging when shipped
Was this helpful? Yes 0 No 0
  5.0 Stars
Great Product from Perkasie PA on 11/22/2010 – Verified Buyer
This product is worth the cost. We had been using the gas fireplace with all the heat going out chimney. Now the blower kicks on and the whole room is heated. It was a little tough running an electric line to the fireplace, but worth the effort.
Was this helpful? Yes 6 No 0
  5.0 Stars
Great Accessory! from Colorado on 02/17/2011
Easy to install; works like a charm. Kicks on and blows air throughout the room. We have been able to reduce our furnace temp by 5 degrees. This blower will no doubt save $ on our utility bills.
Was this helpful? Yes 4 No 0
  4.0 Stars
easy to install from ontario canada on 04/06/2011
Once I figured out where the actual blower went it installed without any issue. However where the thermostat goes and how to install was harder thatn the actual blower. Product well made.
Was this helpful? Yes 1 No 0

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