We just bought the 4WD set for a month long trip to Turkey. We had pullman-type luggage forever but wanted a spinner set. We did hours of research and read every review for quality and durability. We happened upon Heys and all we can say is outstanding! It held up very well for our trip, which involved several flights, a bus trip from Izmir to Bodrum, and hotel handling. There were also numerous zipping and unzipping of each piece (packing and repacking at each of the four cities that we visited). I was concerned a little about some zipper and durability issues from some of the reviews I read on this site and other sites. No problems with zippers (we had to get used to the hardside since all of our previous luggage was softside-so a little different-zip and unzip a little slower and make sure the top and bottom halves are lined up). The zipper tab on one of the carry-ons did fall off, which I can see from the design. A pair of pliers to tighten the tab to the zipper-head will avoid any problems. There are some scratches, that are normal for hardsides as I understand it. We travel a lot, most internationally for work and holiday and I would recommend this luggage to anyone. Easy to move everywhere (airport, city streets, crowds, you name it); greater spinners (easier to pull behind on heavy carpet); handles feel weak but are not-they "give" which is normal (another issue based on previous reviews but I think the reviewers where expecting something super ridged); very lightweight; incredible capacity (and we never used the expansion zipper in spite of being loaded down with gifts and souvenirs); very easy to spot among other luggage (and we had a couple of experiences with this-anyone who travels internationally will know what a luggage belt looks like!); carry-ons fit easily in overheads; and very stylish (we received several comments about "how cool" our luggage was). FOR THE PRICE, NOTHING COMES CLOSE. If want to pay more money for a heavy, stiff, hardside with spinners look at the other brandnames you've heard before (Samsonite, etc.). Just a note: We used only the 21" and 26" cases. Since, we do a lot of international travel we plan to sell the two 30" because they're huge! (but airline ok if not overpacked). We did not use the 30" cases but I bet they would be great for family, long holidays, but I cannot imagine having that much stuff since the 21" and 26" hold a lot. We love this luggage!"..." Read more
- The Zs in Cookeville, TN