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Features:
| Weight: | Measures: |
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| 32 lbs | 76" H x 39" W |
| Product Category: | Mattress Pads & Misc. Accessories |
| Type: | Link Spring |
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Broken Bed from NY
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5/8/2011
Piece of junk! After only a little over 15 months the middle of this support frame caved in. I could understand if I had put a ton of weight on it, but I had not. Unfortunately, this is what came with my daybed, and now I have to find a whole new bed. I would not recommend this to anyone, even my worst enemy. |
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Bob from Marshall, VA
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2/17/2011
Totally unacceptable suspension deck!! Every rung broke loose from the center support after 13 months - thus, no warranty. Only option offered was to replace with exactly the same deck. |
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Jasmin from Lawton, Oklahoma
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12/17/2010
Product good, warehouse not so good! Product Review Overall I am very happy with this product itself. It seems to be very sturdy and is easy to put together. Service Review When I first ordered I placed an additional order on the Suspension Deck, because it wasn't clear that this would be shipped with the bed. I canceled immediately and after a couple calls and e-Mail contact the order was completed. After a little while I got a note that this particular item was out of stock and it couldn't be delivered and on back order until January. I was pretty upset because we needed this bed for the holidays. Customer Service was so nice and a real big help and found another suspension Deck. However when I received the shipment, one side of the suspension Deck didn't have any holes... so I wasn't able to put it together. It also had a note in the box, that this was a defect suspension deck... I called customer service and again they were very helpful and I was able to order another one. I haven't received it yet.. I am hoping to receive it today. Customer Service is awesome! However the warehouse doesn't seem to do a really good job! |
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friarpuck from Rhode Island
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12/2/2010
poorly constructed unit This unit will not last longer than 9 months with regular use. The metal rungs will snap off. The replacement unit is much too expensive. |
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Pleased Customer from Charlotte, NC
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6/29/2009
Highly Recommended Product Review Product works as described. Easy to put together. Service Review This item was supposed to come with my daybed frame but didn't. I called and explained the situation. It was shipped to me hassel-free and promptly. They even helped me arrange shipping so I could be home to receive it. Great customer service! |