Gus Modern Jane Chair - Jane Chair

Product Review

I orders the Jane bi-sectional and chair in colburn Soapstone. I've had the product for over 2 months now and the fabric pills really easy. Brushing off pills often. Cushions are very firm so I think they may be durable but only time will tell. This product would probably be better in a formal living room that is not often used. Very dissapointing for a 4$$$ set. Definitely don't get the soapstone fabric, maybe the urban tweed is more durable.[...] 2 main cushions smelled of mold. [...] It took me 2 bottles of Fabreeze antimicrobial and a few days of all day sunlight to get the mold smell off. At least now I might have replacement cushions for when this cheap upholstery wears off.

Service Review

Very poor communication with delivery people. I order alot online and other vendors will typically email you when it reaches the local warehouse. Delivery people and notifications are in a black hole until a couple days before delivery. Not ideal if you are trying to plan time to be home to meet the delivery people. Product arrived moldy and smelled so bad I had to keep it out of the house until I was able to treat it. Mold was so bad in infected the other cushions that touched it. Phone rep from support was very helpful on the phone, put in the order for replacements, but again I'm now in the communication black hole as far as the status of the replacement cushions