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|Theme: Hearts||Color: Black|
|Musical: No||Gender: Unisex|
|Country of Manufacture: Denmark|
This quality item is custom made for your order. Unfortunately, this means that we cannot accept returns once your order is shipped, so please call our trained staff with any questions you may have prior to ordering - we will ensure that you get exactly what you need.
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Don't get me wrong, I love the product...
Nicole from El Sobrante, CA– Verified Buyer
Don't get me wrong, I love my product, however, i am not happy with the shipping of my item. I ordered this troll as a 'paper' item for my first wedding anniversary, a gift for my husband. I paid extra to have it get to me in 3 days. I received an email with tracking number ... On the day it was to arrive (day before anniversary) in the middle of delivery, you changed shipping address. I contacted your customer service. They said they didn't know why it got rerouted. They said they would send out another at no shipping cost to me. But instead of next day air, it came 5 days later :( ... I never got a refund for the original express shipping I paid for. I also didn't have my small token to present to my husband. I will not purchase from you again. Thank you. I like the product, it's cute but the experience was blah.