12 Issues of Food & Wine
Included with purchase ($20 value).
|Product Type: Sofa||Design: Standard|
|Style: Contemporary||Frame Finish: Brown|
|Frame Material: Wood; Manufactured wood||Upholstery Material: Other|
|Number of Items Included: 3||Pieces Included: Sofa and 2 throw pillows|
|Fire Resistant: Yes||Scratch Resistant: Yes|
|Mildew Resistant: Yes||Fade Resistant: Yes|
|Coils or Springs: Yes||Print: Solid|
|Removable Seat Cushions: Yes||Removable Back Cushions: Yes|
|Removable Cushion Cover: Yes||Reversible Cushions: Yes|
|Welt on Cushions: Yes||Tufted Cushions: No|
|Rocker: No||Legs Included: Yes|
|Nailhead Trim: Yes||Toss Pillows Included: Yes|
|Arm Style: Square arms||Seat Style: Multiple cushion seat|
|Back Style: Cushion back||Slipcovered: No|
|Seating Comfort: Medium||Seating Capacity: 3|
|Application: Both Commercial and Residential||Product Care: Use vacuum to clean|
|Country of Manufacture: China||Upholstery Color (Grey Color): Grey|
|Upholstery Color (Green Apple Color): Green Apple|
|Assembly Required: No||Additional Parts Required: No|
|Product Warranty: 10 years on frame and springs; 1 year on foam and fabric|
|CARB Compliant: Yes||ISTA 3A Certified: Yes|
Great Sofa - Terrible Service
Christopher from Coppell, TX – Verified Buyer
If you are looking for a nice sofa that looks lux this is a great purchase. The fabric is not velour/velvety but more of a textured linen fabric. The color is very true to what is shown and I love the sofas now that I have them. Getting them was a nightmare. I order 2 and had a date of delivery via email. Confirmed with the Wayfair team, took a day off from work, and guess what NO SOFAS! After my current furniture was sold and removed I had no furniture in that room for days. Received two sofas and 1 was broken. Replacement was sent out and took almost 3 weeks to get. Once they delivered the replacement the delivery company didn't want to pick up the broken sofa and asked me why I wouldn't just keep it. I would say beware of any time frame you think you have it could be changed delayed and could be a bigger headache than you anticipated.
thu from baton rouge, LA – Verified Buyer
Big & comfy! Plus easy to clean.. And so beautiful to look at! Quality is great.. Great value for the cost! Took extremely long for delivery, about 1.5 months but worth the wait for free delivery!
Skylar from Los Angeles, CA – Verified Buyer
I received my Carlton Sofa today and I must say I am very pleased with the product. I knew it was going to be pretty but it was even PRETTIER in person! So soft to the touch, too! The color is a shade or two darker than the photo (in a good way) and the couch itself is a little firmer than I hoped it would be, but, not uncomfortable. The delivery process was easy. The only disappointment was that the feet weren't included in the packaging. I alerted Wayfair right away and am hoping they will respond quickly. Other than that, I can't wait to enjoy my new sofa!
Great sofa but bad delivery
Jemima from Alexandria, VA – Verified Buyer
I ordered my sofa on May 7th. Got it on sale for $701 during daily sales. I received confirmation that delivery would happen on the 14th, then it changed to the 18th. I called because I was concerned of the tracking information not moving locations. The rep explained that it arrived damaged and asked if I wanted a refund or replacement couch. I wanted a replacement since I was already living without a couch and planned on having people over Memorial Day weekend. I requested a discount for inconvenience and he honored $100. I also requested expedited service and they said they weren't able to accommodate. Because of the damaged I wasn't able to receive my couch until the Thursday after Memorial Day. I ended up doing some investigation to find the shipping company and rented a uhaul truck to pick it up myself on a Saturday before Memorial Day. I emailed way fair and requested if they could refund the $50 I paid for uhaul and it was honored. Overall, I'm satisfied with the couch. It ended up having a tear on the side but I was already so tired with all the inconvenience and knew I would have to wait another month before I'd get a new one. So I kept it. The couch is slightly darker than the photo but I absolutely love it. Aside from the inconvenience the representatives were very helpful and accommodating.
I adore my sofa
Katrina from Waco, TX – Verified Buyer
Looks 100% like the photo. Its light and can move easily over the floor which is a great because the plastic stoppers on the legs prevent scratches on floors, but I will have to purchase something to help it from sliding when people sit on the sofa. The delivery took a little longer than expected once it reached the delivery partner but the delivery guys were nice and professional. The legs were super easy to attach. I had one nail decor out of place which I gave two small taps with a hammer to fix. The sofa is comfy and I am satisfied with my purchase. And on a super great note the sofa went on sale after my purchase and before I received it and Wayfair priced matched it twice saving me nearly $200 upon request.
Good, not great
Diana from New York, New York
I'm pleased with the sofa. But as they say, "You get what you pay for." To the visitor's eye, it looks great. To the owners eye, you see the little flaws. Some of the sofa legs are crooked and the fabric has little dots - not a smooth surface as pictured. The fabric shifts on the pillows. I was most concerned about the nailheads. But they look great! Clean placement and they don't look cheap. The color is a dark grey, very nice. Delivery took some time and arrived late, they were easy to assemble. Overall, if you're looking for an inexpensive sofa to fit your space, then this is a great option. If I wanted to make a great investment, I'd spend the extra $500 for something nicer.
Sarah from Reserve, LA – Verified Buyer
I love this sofa so much and the team made it so easy. When there was an issue they took care of it and kept me informed...they even gave me an incentive for the hassle! Thank you Wayfair!
Love the grey
LAR from NJ – Verified Buyer
I am in love with the sofa and love seat. I have wanted a grey living room set for a long time. The seat cushions are nice and firm and the pillows are completely filled. The fabric does have a dot pattern to it. I love the nail heads too. This is such a classic set, no wonder why it being sold out.
Suzanne from Groveport, OH – Verified Buyer
I love this sofa! Solid construction, cushions are well made and removable for cleaning. The Carlton accent chairs match the throw pillows that come with this sofa and are also quality items. Would recommend to anyone.
Sheila from OH – Verified Buyer
I love this sofa and have received many compliments on it. The nail head detail is perfect for my space. It is firm but definitely "gives" when you sit on it. Quite comfortable. Delivery was easy to arrange and the legs attached without issue. I would purchase again in a heartbeat, especially for the price! The plastic on the bottom of the legs keeps them from scratching the floor but also makes the sofa move easily when people sit on it. I'm going to get a rug to solve this; it wouldn't be an issue on carpet.