I'm writing this review because of how helpful I found other reviews before buying this fireplace. I did my homework, reading some 150+ reviews and watching Youtube videos of people's Dimplex fireplaces, before deciding on this model and it paid off! This is probably the best electric fireplace out there for the money (if there's a better one I can't afford it anyway!) I very happy with it and everyone who comes to my house thinks it looks very real (they all knew I bought a fake one so I'm still waiting to "fool" someone who doesn't know!) [...] The fireplace flames look as real as you can get, I swear sometimes you think you hear crackling! It does make a slight whirring kind of sound (motor?) but you can only hear it in a quiet room (no TV, etc) and only if you're really listening for it. But it is an electric product so I guess you can expect SOME kind of sound to come from it! Like I said, it's very faint.Overall, I'm very pleased. I used to use about 10 candles in my fake fireplace and always worried I'd start the house on fire and had to deal with dripping, etc. so it's nice not to have that worry anymore! The logs look very realistic (this model has the ceramic logs, not the styrofoam ones) and I don't know how they do it but it's pretty cool the way they make the flames (there's nothing you can "stick your hand in to see if it's real", it's done with a mirror somehow). Plus, don't be put off by other reviews that say they don't like the "half moon" effect on the background. I was worried about that but when I got it, it looked perfectly realistic to me! I've tried the heater to make sure it works, but it's still hot in Florida so I won't be using it for a while! But it seems to work great, I just can't tell you how well it heats up a room at this point because it's not cold outside!I checked out the fireplaces at the home stores and their flames looked so fakey compared to this one's and they were the same price or more. So trust me, I did my homework and researched to get the best at the best price, so you can trust my review!"..." Read more
- Angela in Sarasota, Florida