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Chair and Ottoman by Serta Upholstery

$629.98
$1,069.20 41% Off

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Wayfair's Manufacturer Insights

When it comes to shopping for furniture, we know that first-hand experience is important in helping you make an informed decision about the item you are purchasing. Wayfair has independently evaluated this brand — no money was exchanged, no favors were fulfilled—so that you can shop with confidence. More Info

Serta Upholstery

Great

Value
Dependable Design
Cherished Heirloom

Shipping & Returns

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Ships via:  Front Door: Drop-Off Delivery with Upgrade Options

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Return Policy

30-Day Return Policy

Reviews

Overall Rating

  4.0

Based on 41 reviews

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Customer Photos

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  4.0 stars
Big Compfy Chair from Collierville, TN on 04/29/2015 – Verified Buyer
This chair is quickly turning into a family favorite. It's very comfortable and great for cuddling up. It is quite large though. If I had seen it in person, I probably wouldn't have ventured to make the purchase. My living room could stand to be a bit larger for a better fit. So pay close attention to the measurements.
The lid on the ottoman could be secured better. The liner of the lid is coming lose and scratchy staples are showing. I'll have to put on my DIY hat and fix it.

Pros: Large and comfortable
Cons: Construction could be a bit better on the ottoman. And larger than anticipated.
Was this helpful? Yes 22 No 0
  4.0 stars
So Soft! from Long Beach, CA on 02/13/2015 – Verified Buyer
This item arrived in good condition, the reason for 4 and not 5 stars was the way it was packaged; wrapped in plastic and not in a box. Luckily there was no damage. The fabric SUPER soft and the color (beige) goes perfectly in our family room. The padding on the top is substantial and since it will not be used regularly as seating it should stay "fluffy" for a while. Additionally, the storage space is adequate for a couple of pillows and throws.
Was this helpful? Yes 22 No 1
  4.0 stars
Great Product from Shepherdstown, WV on 04/24/2015 – Verified Buyer
This ottoman is beautiful! It is exactly as described and is well made. This review would be 5 stars if I had not had challenges with delivery. First the manufacturer shipped the wrong product and then the replacement took several more weeks to arrive as well. I have to say though, even with those issues, it was worth the wait and Wayfair customer service did a terrific job of helping me resolve the issues.
Was this helpful? Yes 15 No 0
  4.0 stars
great chair from westwood, MA on 08/12/2015 – Verified Buyer
the chair took a while to arrive but we love it. it is large but fits fine in our great room. the color is much different than pictured. in the photo's it looks rust colored, but it is actually very red. i tried to get a swatch of the material sent to me but they would not do it. which was a bummer. so i took a gamble on the color and am happy. the chair is a little stiff, so we hope it softens up. but its still comfy. it looks great in the room.

Pros: good quality
Cons: color in picture is not accurate
Was this helpful? Yes 8 No 0
  3.0 stars
Ms from SANTA CLARA, CA on 03/17/2015 – Verified Buyer
Difficult as the ottoman came with repairs needed upon arrival. Also missing pillows. Having said that was already speaking with Kyle about a dining table delivery issue and he stepped right in to help and resolve all my issues. I've receives the missing pillow but unfortunately still waiting on the replacement ottoman.
Was this helpful? Yes 10 No 0
  4.0 stars
A really nice chair! from Aston, PA on 11/30/2015 – Verified Buyer
I was nervous about ordering "sight unseen" online, but was looking for a chair and a half in a maroon or burgundy color.... and couldn't find many. This arrived quicker than I expected, which was terrific. The color is true to the photo. The material is really soft! The seat is a bit narrow from front to back, partly because the back pillow is so fluffy; I anticipate that will change with use. The seat is a bit more firm than I'd like, but again, I think that will soften with use.

It only comes with one pillow, btw.

The ottoman is as wide as the chair, so pretty big. It has a lot of storage in it! We already used it as bench seating at a family party.

I would recommend this chair, and if anything changes (since I got it 3 days ago), I'll update!

Pros: quick shipping, great color and texture of chair, ottoman storage
Cons: the seat isn't too deep front to back
Was this helpful? Yes 2 No 0
  3.0 stars
not so great from jamaica plain, MA on 04/07/2015 – Verified Buyer
it is way too big, I had bought 2 chairs and the ottoman, but the cahair is like a love seat, so I endded up returning one chair and the ottoman

Pros: it is cheap,
Cons: quality not so great but you do get what you pay for! also the delivery/pick up fee was not so cheap
Was this helpful? Yes 3 No 0
  4.0 stars
Comfortable , good value from Tulsa, OK on 03/31/2015 – Verified Buyer– Top 1000 Reviewer
Works well in home office. Soft comfortable fabric and seating.

Pros: Can seat two average size adults. Storage in ottoman is very usable. Good value compared to other fabric chair and a half options.
Cons: Takes a while to arrive, but was worth the wait.
Was this helpful? Yes 2 No 0
  4.0 stars
Very soft. Good quality. from Albuquerque, NM on 04/28/2015 – Verified Buyer
We really liked this cuddle chair for our master bedroom. The sand color goes well with any decor. The only thing reason I didn't rate it 5 stars is because the back cushion is a little too stuffed. Overall I would recommend this chair.
Was this helpful? Yes 1 No 0
  4.0 stars
Extremely comfortable & attractive chair! from IL on 12/07/2015 – Verified Buyer
The chair & fabric are just as described. There was one small bald spot on the swede-like fabric. It was packaged very well. While I love free shipping, I think Wayfair should invest in better local shippers. My shipper was 2.5 hours late for the delivery window

Pros: Comfortable, appears sturdy, pretty chair
Cons: More colors, thorough check for mars in the fabric, better shipping companies
Was this helpful? Yes 0 No 0

Questions & Answers

Q. "Hi, what is the fabric used for this chair?" — Deon
A. "Hi Deon, the fabric used for this chair is 100% polyester."
— Mitchell from Wayfair
Q. "Hi, do the chairs include the decorative pillows?" — Elmira
A. "Hi Elmira, the chairs do include the decorative pillows."
— Melissa from Wayfair
Q. "Hi, does the chair and ottoman require assembly?" — Alan
A. "Hi Alan, the chair and ottoman requires minimum assembly."
— Steve from Wayfair
Q. "Hi, does this chair come with back pillows attached?" — Mickey
A. "Hi Mickey, the back pillows are not attached to the chair."
— Steph from Wayfair
Q. "Does this chair glide or turn?" — Wanda
A. "Hi Wanda, this chair is stationary."
— Vivian from Wayfair

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