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Included with your purchase ($20 value).
|Bed Type: Platform||Style: Traditional|
|Hardware Finish: Bronze||Distressed: No|
|Hand Painted: No||Frame Material: Manufactured wood; Metal|
|Solid Wood Construction: No||Upholstered: Yes|
|Number of Items Included: 4||Pieces Included: 1 headboard, 1 footboard, 1 set of siderails, 1 deck|
|Hardware Material: Steel||Joinery Type: Dovetail|
|Mattress Included: No||Bookcase: No|
|Headboard Included: Yes||Footboard Included: Yes|
|Box Spring Required: No||Underbed Storage: Yes|
|Slats Required: No||Center Support Legs: Yes|
|Trundle Bed Included: No||Bed Rails Included: Yes|
|Wood Moldings: No||Hidden Storage: No|
|Product Care: Spot clean with soap and warm water||Eco-Friendly: No|
|Country of Manufacture: China||Weight Capacity (California King, King Size): 650 Pounds|
|Weight Capacity (Queen Size): 550 Pounds|
|Assembly Required: Yes||Installation Required: No|
|Additional Parts Required: No|
|Product Warranty: 1 year|
|CPSIA or CPSC Compliant: Yes||CARB Compliant: Yes|
Bad quality, directions didn't match parts, and nothing fit right
David from Napa, CA – Verified Buyer
Everything felt cheap out of the box. Lifting the footboard with drawers was very delicate as we could hear wood cracking when we lifted it. Directions say to screw feet into piloted holes. There were no piloted holes. Said to latch rails onto headboard and footboard. Trouble is, the latches are off by about 1/4", so they won't latch. Bed is sitting in pieces now. Going to unscrew the latches this weekend and re-attach them properly. I read ahead where it says to bolt down the deck board to the rails. There are no holes in the rails. There are holes in two pieces of wood that look like they'd lay across the bed under the deck, but those pieces are not mentioned in the directions. Going to have to do some drilling and probably buy some nuts for those bolts as they were meant to go into threaded holes that don't exist. Other than that...it looks nice. Or I assume it will if I can ever get it put together.
DO NOT SHOP AT WAYFAIR!
Christina from NYC – Verified Buyer
First of all, Wayfair could not arrange to have this bed delivered to my apartment door and I live on the second floor of a walk-up building, so I had to ask friends to take time out of their schedule to assist me. My window was from 11am-4pm, so my friends and I had to take the entire day off to receive this package. Unfortunately, the package did not arrive during this large window. When I called to inquire as to this order around 3 and 4pm, I was greeted with lots of attitude by the way fair representatives. At 3pm I received a call from the truck driver insisting he'd entered the wrong address and would arrive in an hour. No such luck-- the truck did not arrive until 7:30pm. The driver blamed it on traffic, but he was way too near to me home for it to have taken him 4.5 hours to arrive. Just not possible. On top of that he did not answer my calls for about 2 hours. When he picked up, he told me he was about half way from my home. About a half hour later, I called Wayfair and told them to cancel the order (this wasnt the first problem I'd had-- they previously reschedule my order and didn't tell me what day to expect it until 24 hours before). As soon as I threatened to cancel the order the driver called me back and told me he was about 10 blocks away (magic I suppose?). They definitely gave me the run around, and forced me to stay in the apartment all day rather than just telling me they wouldn't be there until late. After I received the package and began to unpack the pieces, I realized that all of the screws and the main support for the bed was MISSING. They forgot to send the most important pieces. When I called them, they insisted the factory was closed and they wouldn't know when they could get the pieces to me until Monday (this was a Friday). On Monday they told me they would send me the pieces I was missing via FedEx overnight. The next day I received the WRONG pieces along with the instruction manual with a very clear picture of the pieces I was actually supposed to have received. I decided to cancel this item along with another item I ordered, that had not been shipped yet. Two days after canceling the second item I received a notification that it could not be canceled because it had been shipped. What kind of business is this? Not to mention the way fair representatives would appease me and not follow through on their word. Beware!!!! Also, the missing support pieces appeared at my house on the following Wednesday. They are two flimsy pieces of wood that you put in the middle of your floor, centered in the bed frame-- they are not attached to the bed. This means that if you attempt to move the bed, that very important support-piece will easily shift. No rearranging of furniture with this bed. What a headache. Totally not worth the $. You can find it online elsewhere for $300 which is a more appropriate price.
Storage Platform Bed
SRS from California – Verified Buyer
Delivery was timely. The set up instructions were not very clear and it wasn't easy to put together. Not all of the parts fit well and we had to purchase additional hardware to reinforce the bed. One of the drawers does not close all the way and is difficult to shut.
Brenda Morgan from Round Rock
Love the bed and what you see is what you get! Nice stylish look and easy to match all kinds of color too. However, it took us since September and after 5 deliveries of damaged product or the wrong bed we finally got it. The customer service and support team is very polite, but frankly they don't have the power to make a difference in the distribution end of the business.
You get what you pay for
James from Greenwell Springs, LA – Verified Buyer
The bed is darker and browner than it appears in this listing. The fabric is just a step up from a burlap sack. The bed is constructed out of very light plywood and MDF. The packaging is horrible. They include no protection in the paper thin cardboard box that the bed pieces are shipped in; no Styrofoam or plastic bag around the items, just bed pieces in cardboard boxes. Our first headboard arrived battered, with holes in the fabric and a damaged corner. All the boxes were beat up and had obviously been re-taped. The hardware and a few small pieces were missing from the order. I believe they fell out. To Wayfair's credit the customer service people were kind and helpful in sending a new headboard, hardware, and parts. Although, shipping is very slow. The replacement headboard was in a re-taped box also, and it looked like it had fallen out of the box and been drug on the floor. But, it was good enough to keep. I had to use a hammer, short 2x4, and towel to hammer the side rails on to the footboard. The connectors do not line up well. The decking that your mattress goes on is about 1/2" narrower than the bed, so the holes do not line up. At $1000 I expected much better. I don't know if its just the Casual Elegance brand or Wayfair as a whole, but this product is not worth the money. 2 stars for actually functioning as a bed and because we kept it.
Love it, love it, love it!
Maria from Branchville, NJ – Verified Buyer
I'm not one to write a review, but since there are none for this product I felt compelled to tell people that if your considering it...go for it. It is so pretty and well built. It was relatively easy to put together. So worth the money. The fabric is rich and strong (I purchased the brown), the drawers are big and glide easily, it's just an overall really nice piece of furniture. The delivery was pleasant and without a hitch too. One note of caution... the dimensions on this web page are mixed up. Check the size you want and be sure it's right.
Shazia from Spring, TX – Verified Buyer
Purchased about a month ago. Looks great, feels sturdy. There is a squeaking sound and I think just the hardware needs to be tweaked. Easy set up. Nice solid heavy pieces. Storage is great.
Matt from Helena, MT – Verified Buyer
Received the bed and put it together in about 30 mins. We love the color and the quality of it. The drawers locking system is pretty slick too. Have zero complaints. Everyone who sees the bed loves it. Delivery was easy as well. Comes in 4 boxes.
Deepa from Reston, United States – Verified Buyer
Good looking bed at great price ..similar to picture..overall happy.
Anonymous from California – Verified Buyer