I really have no cons. I was emailed of order received with confirmation #, when order sent and approx days of reaching destination. When I called, they were professional. I was treated with kindness and they did whatever they could to help. Even the deliverer ( Fedex) called to make sure my product was delivered correctly. My son ,daughter and I made it a family event to put it together. We put it together in the garage and brought in house to place. This was where we had a slight problem, getting through door but my son figured it out. It was not hard to put together, all tools needed were included. I did use one of my tools to hold one side to tighten the other when putting in bolts. Our instructions got torn, would request they would be packaged for protection from tearing. Thank you for having items like this! Bedding/furniture stores in Macon, Ga had no idea what I was talking about. The wood strips on my bedframe that held up the box spring and mattress broke. All I needed was this frame to now hold my mattress. I no longer need the bed frame (will donate). Your frame fit perfectly inside the frame of my bed without having to remove any parts! I can not speak for longevity of the product, just put together. So far, so good!"..." Read more
- OCTAVIA F. in MACON, GA