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Louis Chair by AC Pacific

$449.99
$599.99 25% Off

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Shop the entire Louis Collection by AC Pacific

Product Information:

  • Overall: 38" H x 44" W x 37" D
  • Overall Product Weight: 72lbs
  • Distressed: Yes - Details

Wayfair's Manufacturer Insights

When it comes to shopping for furniture, we know that first-hand experience is important in helping you make an informed decision about the item you are purchasing. Wayfair has independently evaluated this brand — no money was exchanged, no favors were fulfilled—so that you can shop with confidence. More Info

AC Pacific

Great

Value
Dependable Design
Cherished Heirloom

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Return Policy

30-Day Return Policy

Reviews

Overall Rating

  2.0

Based on 2 reviews

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  2.0 stars
Not as expected. from Pittsburgh, PA on 03/18/2015 – Verified Buyer
I had ordered this chair and the matching sofa (sofa reviewed separately.) After waiting a month for delivery, the items arrived yesterday. I had noticed no visible damage to the packaging when the delivery driver took it off of the truck. However, once I had it inside and unwrapped, It was then I saw the back lower center portion was crushed inward. It appeared that the lower wooden support had been broken.

I had emailed Wayfair with photos of the damage and was contacted by Jackie P. I was given the choices of either keeping the damaged item and be credited, having a replacement sent, or having a local furniture repair company attempt to fix the chair. Since I had removed the fabric underneath the chair to access the damage (the lower frame support was broken) I discovered it was something I could repair myself. I had opted for the credit and was fortunately able to repair the damage by rebuilding the bottom portion of the frame.

The next issue was once the feet were attached, the chair had a noticeable wobble. I had tried switching the feet but to no avail. It did not appear there was any further damage to the frame, so I feel this was just poor quality control. Additionally, the fabric on the front ( just below the seat cushion) was not affixed correctly and is bunched up in one section. I can live with that, but I had to shim the one rear leg just shy of a quarter inch to correct the wobble.

I give five stars to Jackie P. and the service team at Wayfair for their willingness to work with me and resolve the issue, but I was overall disappointed in the chair. I would rate it as the same quality you would find at a discounted furniture store.
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  2.0 stars
S from San Juan Bautista, CA on 05/04/2014 – Verified Buyer
Most everything was perfect
The service is perfect
I'll get more stuff from wayfair
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